Blackboard upgrade complete

The Blackboard upgrade has been completed ahead of schedule and the production service will be switched on again at 11.15am. Users may be prompted to log in again at that time.

If , after production is switched on , you need to access the temporary replacement service which has been in use from 13 July:

  1. You must access the service via the UoB network, i.e. you either need to be on-site, or  via Remote access.
  2. Login at : https://bb-tc-t1.isys.bris.ac.uk

The replacement service will be available until 24th July in the first instance.

For more information on new and improved features in Blackboard please see the TEL website.  If you have any queries please contact tel-help@bristol.ac.uk

Phishing emails appearing to be from Blackboard

Some users have reported receiving the following emails from the “Blackboard Learn system”:

 

Blackboard Learn™
Bristol Courses System Update.

You have received a new update from Blackboard Learn system about your new
course form-871.

Please view this update and fill the process form Urgent.

View update <http://hyperurl.co/testexamspa>

These are not genuine. Please do not respond, and refer to IT Services guidance on phishing emails.

9th July – problem accessing Blackboard Grade Centre

Unfortunately there is currently a problem accessing the Full Grade Centre in Blackboard when using Chrome. Until this is fixed the workaround is to use Internet Explorer.

Users may also experience problems accessing the Content System tab and the Personal Learning Space when using Chrome. Again please use Internet Explorer until the issue is resolved.

Apologies for this. IT Services are working with Blackboard to resolve the issue.

 

QMP at risk period – Mon 8th June 8.00-10.00 am

On Monday 8th June essential network maintenance will be taking place between 8.00am and 10.00am which may affect Questionmark Perception (QMP).  There is no scheduled critical activity at this time. If you are planning activity using QMP we recommend avoiding this period.
IT Services apologises for any inconvenience that may be caused.
If you have any queries please email tel-help@bristol.ac.uk

Blackboard workshops for staff

Places are now available on Blackboard workshops for staff in June:

If you are unable to attend, but would like a basic introduction to Blackboard, please contact tel-help@bristol.ac.uk to request a test Blackboard course. We will then provide you with a practice course and instructions on getting started.
There are also support materials from Blackboard , and video tutorials.

If you are interested in a Blackboard or other TEL workshop  tailored to local requirements for yourself and colleagues please also get in touch with tel-help@bristol.ac.uk.

 

Please inform tel-help about critical dates

If you have any upcoming critical dates (e.g. assessments or online submission) between May and the end of August, especially during the exam period , please ensure that you have informed TEL help  tel-help@bristol.ac.uk .

You can view and check the critical date information that users have already  supplied.  If you have critical activity that is missing please let TEL help know.

This information is used to help schedule downtime for essential maintenance to Blackboard, QMP and other systems with the least disruption to you and your students. The information also helps TEL and IT Services to more effectively support students and staff in the event of an unexpected disruption to Blackboard, QMP, Turnitin or related services (such as MyBristol).

When providing information please add:

* date of activity
* time of activity
* duration of activity (if applicable)
* type of activity (eg Blackboard assignment submission, Turnitin assignment submission, QMP exam, Blackboard test, Blackboard results release, etc)
* level of activity (eg summative, formative, exam, mock, etc)
* approximate number of students involved
* course ID (for Blackboard), or exam or group name (for QMP)
* school
* room the activity is taking place in (if applicable)
* staff contact details

Many thanks

TEL team