This is a reminder that the Blackboard service will be unavailable from 10.30 pm tonight (Thursday 4 January 2018) up to 10.30 am tomorrow (Friday 5 January 2018) for essential maintenance work. We apologise for any inconvenience caused. This update will include a change to Blackboard’s feedback annotation tool (Crocodoc). Please see separate post for information.
The University will be closed for Christmas from 23rd Dec 2017 – 2nd Jan 2017 inclusive, and the Digital Education Office will be unavailable. Please email Digital-Education@bristol.ac.uk as usual and we will respond as soon as possible when we return. If you experience urgent problems during this time (for example, a service is unavailable) please contact the Service Desk on ( 0117 92) 87870
The tool which Blackboard currently uses to allow markers to provide feedback annotations directly on submitted assignments, Crocodoc, is being replaced on 5th January 2018. Markers should not use Crocodoc where it is possible that those comments/annotations may need editing after 4th January 2018. Follow this link for more information on this change. There is also further advice for staff and for students.
IT Services are investigating a University network issue that is preventing some users from accessing some websites, including Blackboard. For further information and updates, please check the IT Service Status page.
On Wednesday 27 December 2017, Turnitin will be unavailable from 4 pm to 1 am for scheduled maintenance. This is to allow Turnitin to improve capacity and increase the service up-time and resiliency. Please be aware that no submissions or grading will be possible during this time.
Please accept our apologies for any inconvenience this causes.
The Blackboard service will be unavailable from 10.30 pm on Thursday 4 January 2018 up to 10.30 am on Friday 5 January 2018 for essential maintenance work. We apologise for any inconvenience caused.
Blackboard will be performing some scheduled maintenance between 11 pm on Friday 17 November and 5 am on Saturday 18 November. During this time, our Blackboard service will be intermittently unavailable. Please accept our apologies for any inconvenience this causes.
Turnitin have reported that their service is now accessible again, following the outage that started at around 2 pm today.
If you wish to follow Turnitin service updates yourself, please subscribe to @TurnitinStatus.
Turnitin have reported (at 2.18 pm) that TurnitinUK is suffering a service outage, and that this is being investigated as a priority by their engineers. We will update this blog when we have any further information.
Turnitin have reported some difficulties with their login processes between 5.40pm and 6.32pm on Wed 1 Nov which would have prevented users from logging in and / or accessing the Turnitin service through Blackboard. This has now been resolved and Turnitin is available as normal.
Apologies for any inconvenience that may have been caused.
Digital Education Office