[Resolved] Turnitin service incident, 9 August

The service has now been restored.

Between 7 August at 21:00 and 9 August at 17:15, Feedback Studio users may have experienced intermittent access to Similarity Reports, encountered issues with downloading copies of the reports and/or digital receipts, or noticed that Similarity Reports were stuck in processing. Further information is available on the Turnitin status page.

If you have any concerns or questions, please contact us at digital-education@bristol.ac.uk.

[Closed] Turnitin service incident, 9 August

Turnitin has informed us that the Feedback Studio is currently experiencing an unexpected service incident.

During this time, users may intermittently find that Similarity Reports are stuck processing or encounter issues when attempting to download a copy of a Similarity Report and/or digital receipt.

Further information is available on the Turnitin status page.

If you have any concerns or questions, please contact us by emailing digital-education@bristol.ac.uk.