Blackboard upgrade, 22-23 July 2018

This year, the Blackboard upgrade has been scheduled to take place between 7 pm on Sunday 22 July and midday on Monday 23 July. Blackboard will be unavailable during this time, so please do not schedule any activities requiring Blackboard during that period.

New Blackboard courses for 2018-19 units and programmes will become available to staff between 2 and 8 August.

Please email digital-education@bristol.ac.uk if you have any questions.

Turnitin downtime, Saturday 17 March, 4 pm – 10 pm

On Saturday 17 March 2018, Turnitin will be unavailable from 4 pm to 10 pm for scheduled maintenance. This is to ensure that services remain stable, particularly during high submission periods, this maintenance will include several hardware updates and performance improvements.

Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

Apologies for any inconvenience this may cause.

 

Make Blackboard courses available to students

As an Instructor, if under “My Courses” on your Blackboard home page  you see “not currently available” or “unavailable” after the course name, this means the course is unavailable to students. Instructors can still access and edit the course.

There are two ways to make your courses available to students

  • You can use the Quick Tools on your Blackboard Home page. Click Course Availability and turn the On/Off button next to the course to the required state.

OR

  • Click on the course
  • Under Control Panel, click on Customisation
  • Click on Properties
  • In section 3, Set availability, select Yes
  • Click Submit

If you have any problems or queries please contact Digital-Education@bristol.ac.uk

Box View Error – Unable to Load New Box View Due to Disabled Third-Party Cookies

Blackboard have informed us of a known issue when using the new Box View service.

If you are attempting to view a document using a browser which has blocked third-party cookies, you will see a blank page, and the new Box View service and submitted document will never fully load.

The suggested solution for this is to enable third-party cookies in your browser by following these steps:

  1. Browser Settings or Preferences > Privacy
  2. Select “Always allow” (or similar)
  3. Refresh the page with the viewer on it
  4. Return to Browser Settings or Preferences and revert to the default of “Allow from websites I visit” (or similar).

There are more specific instructions for each browser here.

If third-party cookies must be disabled, some browsers allow for domain exceptions to be added. Please Allow [*.]box.com (Chrome) or https://box.com (Firefox).