IT services have alerted us to an issue where returning students are not able to access their email through Gmail. This issue started at 11pm on the 17th September. Any announcements or emails sent using blackboard will also be affected by this issue.
Please see the IT services status page for further information and updates.
We have had a communication from Turnitin warning us of possible intermittent service problems. As yet we have not experienced any problems with the service although you may find that uploads are slower than usual.
Turnitin are currently working to resolve the problem and we will keep this blog updated with any further information.
We are investigating a a temporary glitch with staff course enrolments in Blackboard 2018 courses this morning, which we believe has been fixed. Please get in touch with firstname.lastname@example.org if you experience any issues. Students should not have been affected.
We are currently experiencing some errors when using the Safari browser to upload files to Blackboard. When trying to upload a submission with an attached document using Safari 11.1 (the newest version of the browser) we are getting reports of the following error:
Failed to submit Assignment. Please try again
This is a known issue which Blackboard are working on and we will let you know as soon as a fix has been applied. In the meantime the work around is to use a different browser – Chrome and Firefox can both be downloaded and used on a Mac.
Apologies for any inconvenience caused by this issue. We will keep you up to date with any progress.
The Blackboard upgrade has been completed ahead of schedule, and Blackboard is available again now. The Digital Education Office has tested all key functionality, and is continuing with further in-depth testing. If you come across anything that isn’t behaving as you expect it to, please email email@example.com.
Further details of the upgrade, and other DEO developments, can be found on our website.
IT Services have announced that, due to essential security patching of servers, MyBristol will be unavailable between 8 am and midday on Thursday 12th July. This means that staff and students will be unable to access Blackboard via MyBristol, but can still access it directly at https://www.ole.bris.ac.uk during this time.
Please see the IT Services status page for updates: http://itstatus.bristol.ac.uk/
Blackboard will be performing server maintenance between 11 pm on Thursday 28 June and 5 am on Friday 29 June. During this maintenance window there will be a short period of downtime, which Blackboard will endeavour to keep as brief as possible. Please be aware of this and plan your Blackboard activities accordingly.
This year, the Blackboard upgrade has been scheduled to take place between 7 pm on Sunday 22 July and midday on Monday 23 July. Blackboard will be unavailable during this time, so please do not schedule any activities requiring Blackboard during that period.
New Blackboard courses for 2018-19 units and programmes will become available to staff between 2 and 8 August.
Please email firstname.lastname@example.org if you have any questions.
It services have informed us that the My Bristol portal is now available and Blackboard can now be accessed through the links on the page.
My Bristol is temporarily unavailable and consequently access to Blackboard via the portal is also down. Blackboard itself is still available and can be accessed using the direct web link here: https://www.ole.bris.ac.uk
IT services are currently working to restore access to the portal and updates are available here: http://itstatus.bristol.ac.uk/