Booking is now open for Digital Education Office workshops and webinars in the New Year. These include new webinars covering Blackboard Basics and the Grade Centre, as well as workshops on Blackboard, materials design, synchronous online teaching, and advanced admin skills for EMA. More information and booking.
Recordings of our Winter webinar series are also available. These covered:
- Managing student access to online submission points in Blackboard – pre-submission quizzes, groups and adaptive release.
- Giving feedback in Turnitin Feedback Studio.
- Blackboard basics – marking and providing feedback on assignments.
- Help your students engage with your Blackboard course – course design and layout.
To request access to the recordings please email email@example.com
You may have experienced issues with viewing Turnitin submissions on Friday 7 December between 3.15 pm and 5.05 pm. This was the result of a service degradation affecting the performance of Feedback Studio. Turnitin have fixed the issue, and apologise for any inconvenience caused.
We are planning a minor update to Blackboard between 9 pm on Sunday 16 December and 9 am on Monday 17 December. We will confirm the maintenance following further testing of the update. If we can proceed with the work, there will be unavailability over this period and we apologise for any inconvenience caused.
The next Digital Education Office winter webinar is “Help your students engage with your Blackboard course” and will take place on Wednesday 5 December from 11.15 – 11.45am. It will include top tips for course design and layout, and a chance to ask questions.
Sign up online.
We have recently identified problems when trying to upload submissions to Turnitin using the Safari browser (version 12.0) where the upload appears to hang and never completes.
We have notified Turnitin of the error and they are working to resolve the problem. Until there is a resolution, the work around is to use a different browser, both Chrome and Firefox can be downloaded and used on a Mac.
We will update this blog with any further information.
The Digital Education office wish to thank you for your patience while we have investigated and worked with the supplier on a fix.
We can now confirm that full editing functions have been restored as of the 3rd November.
If do encounter and further problems please let us know by emailing firstname.lastname@example.org
Turnitin have announced that their service is available again
Turnitin UK is currently unavailable; Turnitin have reported that their engineers are investigating the issue as a priority. We will update this blog with new information as we receive it; you can also follow Turnitin’s own status reports here.
The Re/Play service is experiencing problems when members of staff are attempting to edit recordings.
After completing the edits on the timeline and clicking ‘Commit’, only ‘Commit to New’ is visible rather than the expected three options. The Digital Education Office has raised this with the software supplier. The problem has been identified and a fix is being prepared. We are now awaiting final results of the testing and a date for installing it on to our system.
We would advise staff not to attempt editing of recordings until this is in place. If your recording contains anything sensitive that should not have been recorded, please contact email@example.com.
Turnitin have announced that their service is available again.