We have recently identified problems when trying to upload submissions to Turnitin using the Safari browser (version 12.0) where the upload appears to hang and never completes.
We have notified Turnitin of the error and they are working to resolve the problem. Until there is a resolution, the work around is to use a different browser, both Chrome and Firefox can be downloaded and used on a Mac.
We will update this blog with any further information.
The Digital Education office wish to thank you for your patience while we have investigated and worked with the supplier on a fix.
We can now confirm that full editing functions have been restored as of the 3rd November.
If do encounter and further problems please let us know by emailing digital-education@bristol.ac.uk
Turnitin have announced that their service is available again
Turnitin UK is currently unavailable; Turnitin have reported that their engineers are investigating the issue as a priority. We will update this blog with new information as we receive it; you can also follow Turnitin’s own status reports here.
The Re/Play service is experiencing problems when members of staff are attempting to edit recordings.
After completing the edits on the timeline and clicking ‘Commit’, only ‘Commit to New’ is visible rather than the expected three options. The Digital Education Office has raised this with the software supplier. The problem has been identified and a fix is being prepared. We are now awaiting final results of the testing and a date for installing it on to our system.
We would advise staff not to attempt editing of recordings until this is in place. If your recording contains anything sensitive that should not have been recorded, please contact digital-education@bristol.ac.uk.
Turnitin have announced that their service is available again.
Turnitin UK is currently unavailable; Turnitin have reported that their engineers are investigating the issue as a priority. We will update this blog with new information as we receive it; you can also follow Turnitin’s own status reports here.
The Digital Education Office is pleased to announce that, following the planned Blackboard maintenance earlier this week, students and staff can now once again download assignments containing feedback annotations that have been added using Box View. This functionality was temporarily lost when Blackboard changed their online annotation provider from Crocodoc to Box View.
The video “Accessing feedback on Blackboard assignments” shows students how to access and download feedback, including Box View annotations. This and other electronic management of assessment (EMA) guides are available on the EMA guides page.
If you have any questions or need further information please contact digital-education@bristol.ac.uk
Following the successful overnight upgrade to Blackboard the service is now available. The upgrade has improved the functionality through which students can download annotated feedback from Box View. Our Electronic Marking of Assessment support pages include guidance on how students can do this.
We can now confirm that, as previously announced, Blackboard will be unavailable during the period between 10 pm on Sunday 14 October and 9 am on Monday 15 October. This downtime is to allow us to perform an update that will, among other things, make it possible for students to download annotated copies of their marked assignments. We apologise for any inconvenience caused.