Submission uploads to Blackboard – advice for students

We have had some reports of submissions to Blackboard being 0 bytes (empty) when accessed for marking.  In the past this has been identified as a problem with a browser, initially with Edge and then with Safari.  These errors have since been fixed in Blackboard upgrades, however if you have students and markers still reporting similar problems it may be prudent to offer your students some advice for when they upload a submission:

Start the submission at least an hour before the due time.

Make sure you are on a stable, secure connection, an intermittent wi-fi connection could cause problems.

Close the document before trying to upload it to Blackboard.

Wait to see the document rendered properly on screen before assuming that it has uploaded.

If you are having problems, change browser and/or refresh the cache in the browser you are using.

Check that your internet connection is still active and you are still logged in to Blackboard properly (restart the machine and log out and back in).

If you are unable to submit properly email your school administrator immediately attaching a copy of the submission and let them know you have a problem.  They can then clear the submission and allow you to try again if necessary.

 

 

Chance to try a new Blackboard tool to upload digital feedback for your students

If you are interested in marking offline eg using Word, would you like to try out a new tool which allows the upload of feedback for a whole cohort or for groups of students? The Digital Education Office is running our third hands on session on the 22nd May where you can have a go. The session will be suitable for markers or administrators who support marking.

Book online to attend a session

Alternatively we will also be running a Webinar demonstration/Q&A on the 24th May. This session will be recorded.

Book online to attend the Webinar

More information on the tool

In order to better support markers who mark offline, the Digital Education Office has been working with Blackboard on development of a tool which allows Instructors to:

  1. batch download assignments, including by group (eg if you are marking a subset of students within a unit)
  2. mark offline eg annotating an assignment or completing a separate feedback sheet in Word
  3. batch upload marks and feedback files.

This video  provides an overview of how the tool works.    Please note that currently the tool can only be used where students have submitted an assignment in Blackboard.

Try a new Blackboard tool to upload digital feedback for your students

If you are interested in marking offline eg using Word, would you like to try out a new tool which allows the upload of feedback for a whole cohort or for groups of students? The Digital Education Office is running three short hands-on sessions where you can have a go. The sessions are suitable for markers or administrators who support marking.

Book online to attend a session

More information on the tool

In order to better support markers who mark offline, the Digital Education Office has been working with Blackboard on development of a tool which allows Instructors to: 

  1. batch download assignments, including by group (eg if you are marking a subset of students within a unit) 
  2. mark offline eg annotating an assignment or completing a separate feedback sheet in Word 
  3. batch upload marks and feedback files. 

This video  provides an overview of how the tool works.    Please note that currently the tool can only be used where students have submitted an assignment in Blackboard. 

If you have any queries please contact the Digital Education Office.

 

Android users should update Blackboard App

Android users must update the Blackboard app to continue receiving push notifications.

Google Cloud Messaging (GCM) has been discontinued. Due to this change, Blackboard apps have migrated to Google’s new Firebase Cloud Messaging (FCM). To maintain push notifications on your device, please update to Blackboard App 4.0 or Blackboard Instructor 2.5.