[Closed] Turnitin Similarity Report and Feedback Studio degraded performance

This issue has now been resolved.

Turnitin are reporting degraded performance affecting Similarity Reports and Feedback studio. During this time you may find you are unable to load, or experience slow loading times for, Feedback Studio.

Students remain able to submit work and view marks and feedback.

We apologise for any inconvenience and will blog again when this issue has been resolved. You can also track this incident on the Turnitin status page.

If you have any questions or concerns, please email digital-education@bristol.ac.uk.

Questionmark scheduled maintenance Saturday 21 May 2022 09:00- 15:00

Dear colleagues,

Questionmark Scheduled Maintenance: Saturday 21 May 2022 –  09:00-15:00

The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.

During this time all users may experience service disruptions. We apologise for any inconvenience caused.

If you have any questions, please email digital-education@bristol.ac.uk

Turnitin emergency maintenance today, Wednesday 6th April, 11 am

Edit: Turnitin have advised us that the emergency maintenance is taking longer than anticipated.

To resolve the issue affecting Turnitin Feedback Studio, Turnitin have advised us that there will be emergency maintenance taking place today, Wednesday 6th April from 11:00 BST and is expected to last for an hour. We apologise for any inconvenience caused. If you have any questions, please email digital-education@bristol.ac.uk.

You can stay up to date with Turnitin system status by visiting the Turnitin status page.

[Closed] Turnitin Feedback Studio issue

This issue has now been resolved.

Turnitin have reported they are currently experiencing an unplanned service incident.

Staff using the Feedback Studio may experience intermittent errors.

We apologise for any inconvenience and will blog again when this issue has been resolved. You can also track this incident on the Turnitin status page.

If you have any questions or concerns, please email digital-education@bristol.ac.uk.

Questionmark scheduled maintenance Saturday 16 April 2022 09:00- 21:00

Dear colleagues,

Questionmark Scheduled Maintenance: Saturday 16 April 2022 –  09:00-21:00

The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.

During this time all users may experience service disruptions. We apologise for any inconvenience caused.

If you have any questions, please email digital-education@bristol.ac.uk

Xerte Server Upgrade Monday 11th April

IT services will be upgrading the PHP version on our Xerte server between 8am and 9am, Monday 11th April.

This update will ensure the ongoing reliability and security of the service. Xerte will be unavailable for the duration of the upgrade. This work will not make changes to Xerte itself.

We will blog again when Xerte is available for staff and students.