Android users must update the Blackboard app to continue receiving push notifications.
Google Cloud Messaging (GCM) has been discontinued. Due to this change, Blackboard apps have migrated to Google’s new Firebase Cloud Messaging (FCM). To maintain push notifications on your device, please update to Blackboard App 4.0 or Blackboard Instructor 2.5.
Turnitin have reported that, following a service disruption earlier, full normal service has been restored.
Turnitin is currently experiencing an unexpected service disruption. You may experience issues submitting papers and may be unable to view or generate Similarity Reports. We will post updates here, or you can follow them yourself via Turnitin status.
For markers using Blackboard or Turnitin to provide feedback online, a range of text-based and video guides are available on the EMA guides page.
In order to better support markers who mark offline, the Digital Education Office has been working with Blackboard on development of a tool which allows Instructors to:
This video provides an overview of how the tool works.
If you would be interested in finding out more or trying the tool please contact Roger Gardner, Digital Education Development Manager: roger.gardner@bristol.ac.uk
The University’s online assessment platform, Questionmark, is being upgraded to version 6 and migrated to the cloud-based On Demand service. This work is essential as our current version of Questionmark, Perception 5.7, will no longer be supported by the company after July 2019.
Following consultation with users, the change has been scheduled for the week commencing 29th July 2019 and it is likely that Questionmark will be unavailable throughout the week. This downtime will be confirmed once a trial migration has been completed (expected by Easter).
Further information and contact for queries
Blackboard are performing scheduled maintenance on their data servers on Friday, March 1st, 2019 between 2:00 am and 6:00 am, which will result in some service interruption during this time.
We apologise for any inconvenience this may cause.
We are pleased to say that the data problems behind the missed recordings yesterday were resolved yesterday afternoon and all scheduled recording of lectures is back to normal.
If you think that your lecture is still having problems please email us at digital-education@bristol.ac.uk
We have been made aware that there is an error in some timetabling data that means that lectures cannot be identified as being automatically scheduled by Re/Play and so are not being recorded. The timetabling team are looking into the matter as a priority and we will update the blog with further information.
In the mean time we would advise lecturers to use the ad-hoc recorder to record their sessions. Please see our Re/Play organisation for further information on using the app, there should also be instructions in lecture theatres.
Turnitin is now available again. The system suffered an outage between 14:52 – 07:06 GMT on Feb 15-16, 2019 due to an unexpected database issue. Users will not have been able to submit or mark during that time.