How to share a direct link to a video in Re/Play

With recent issues in Re/Play, we have had questions about sharing Re/Play videos using a direct link, and so thought it would be useful to run through the steps you need to take in order to do this.

  1. Log in to Blackboard and select My Re/Play
  2. Click on the title of the presentation you wish to share 
  3. Make sure the Who Can View setting is set to My Organisation. 
  4. Click the “Share Presentation” button 
  5. Copy the Quick Link URL 
  6. Share this link by pasting it in an email, announcement, Padlet, or wherever best for your students.

When students follow this link, they will need to select the ‘authenticate’ option when prompted. After authenticating, they should be able to view the video in a new browser window. This link will work for anyone authenticated via the University of Bristol’s Single Sign On. 

If you are experiencing problems accessing your recordings via My Re/Play and need to share them urgently, please contact so that we can assist further.

Useful links for preparing online teaching

  1. Build and maintain relationships online – 10 ideas (Word)
  2. Tips for effective and engaging breakout groups (Word)
  3. Make sure all videos are uploaded to Re/Play
  4. Pre-recording lectures
  5. Synchronous online sessions
  6. Organise Blackboard sites clearly – course design tips and guidance
  7. Make your Blackboard course available to students
  8. Tools and software available
  9. Online assessment – planning and running tests, online submissions and other types of online assessment
  10. Training and support – what’s available from the Digital Education Office, including upcoming training webinars and drop-ins

For queries, email

Reminder re: Reassessments video tutorials and a new FAQ

School / faculty administrators or Student Administration Managers (SAMs) are busy setting up reassessments. This is a reminder that videos covering the process are available from BEAM:

User Guides and Reference Guides:

We have a new FAQ:

How do I make my reassessment available on a specific date?

Go to the submission point, select Edit and then add the dates and times in the in the ‘Availability’ section under ‘Display After’ and ‘Display Until’ .

Please ensure you have also watched Video 6 on how to allocate reassessment groups and make your assessment visible to students.

Coronavirus – information and support for staff on moving teaching online

The following information is for staff. Guidance for students is being developed.

  1. Self-help materials – moving teaching online. Please look at these first.
  2. Online drop-ins and training webinars.
  3. Share questions and ideas with peers through the digital education Yammer group.
  4. Queries? Email Please be patient. We will respond as soon as we can, but expect to be very busy over the coming weeks.

Make Blackboard courses available to students

As an Instructor, if under “My Courses” on your Blackboard home page  you see “not currently available” or “unavailable” after the course name, this means the course is unavailable to students. Instructors can still access and edit the course.

There are two ways to make your courses available to students

  • You can use the Quick Tools on your Blackboard Home page. Click Course Availability and turn the On/Off button next to the course to the required state.


  • Click on the course
  • Under Control Panel, click on Customisation
  • Click on Properties
  • In section 3, Set availability, select Yes
  • Click Submit

If you have any problems or queries please contact

Box View Error – Unable to Load New Box View Due to Disabled Third-Party Cookies

Blackboard have informed us of a known issue when using the new Box View service.

If you are attempting to view a document using a browser which has blocked third-party cookies, you will see a blank page, and the new Box View service and submitted document will never fully load.

The suggested solution for this is to enable third-party cookies in your browser by following these steps:

  1. Browser Settings or Preferences > Privacy
  2. Select “Always allow” (or similar)
  3. Refresh the page with the viewer on it
  4. Return to Browser Settings or Preferences and revert to the default of “Allow from websites I visit” (or similar).

There are more specific instructions for each browser here.

If third-party cookies must be disabled, some browsers allow for domain exceptions to be added. Please Allow [*.] (Chrome) or (Firefox).


Missing scroll bars on a Mac

Some Mac users have reported not being able to see scroll bars when accessing the Grade Centre, which means that they have been unable to find the correct column for marking. This is due to a setting in the Mac operating system and can be rectified by following these steps:

  • Click the Apple menu at the top-left of the screen, then select System Preferences.
  • Next, select the General preferences pane; it’s the very first one, up at the top.
  • Under the “Show scroll bars” heading, you’ll find three options: “Automatically based on input device,” “When scrolling” and “Always”.
  • Select Always.

Blackboard “hub” courses for Teaching Block 2, 2016-17

Blackboard is based around taught units, with a single Blackboard course being created for every taught unit that is running in the current year. Occasionally, staff may require a Blackboard course that has students from more than one taught unit on it (in addition to the normal courses). If you had a course like this – called a “hub” course – in the previous academic year (2015-16), and you will need it again this year, please fill in a hub course roll over request form. If you have a definite need for a new course like this, please fill in a new hub course creation request form.


Once the form is completed, your new hub course will be created in 3-5 working days. You will be sent an email when it is ready.

Students: Those who are registered for any of the units identified on the form will be automatically enrolled into the hub course. Students that register for those units later will also be enrolled onto the hub course, 3-5 working days after their registration in SITS.

Staff: As the hub course requester, you are automatically added to the hub course as an Instructor, along with any other staff that you list on the form.


The hub course will be a copy of the “main” unit course in the list you submitted via the form (unless you specify otherwise). In future years, the hub course will be a copy of the previous year’s hub course.

Single-unit courses

Your normal single-unit courses will still be on Blackboard, and you may make them available to your students in addition to your hub course. There are a number of University tools that only work (or work best) in the single-unit courses, which include:

  • eReserves
  • Mediasite
  • Library reading lists
  • Online submission of essays (particularly when this is part of a school-wide process)

Tidying up your single-unit courses

If you make the single-unit courses available, and if they contain content, then you need to hide that from your students to avoid confusing them with duplicate materials. The easiest way is to hide whole menu items is:

  • Move your mouse over the menu item and click on the drop-down arrow
  • Click “Hide link”

It is also good practice to add an announcement to the single-unit courses, telling students that the materials are held in the hub course and letting them know what you will be using the single-unit courses for (eg accessing eReserves).

Switching on the courses

Finally, you will want to make the courses available for your students. Use Qwickly to do this.