Coronavirus – information and support for staff on moving teaching online

The following information is for staff. Guidance for students is being developed.

  1. Self-help materials – moving teaching online. Please look at these first.
  2. Online drop-ins and training webinars.
  3. Share questions and ideas with peers through the digital education Yammer group.
  4. Queries? Email digital-education@bristol.ac.uk. Please be patient. We will respond as soon as we can, but expect to be very busy over the coming weeks.

Make Blackboard courses available to students

As an Instructor, if under “My Courses” on your Blackboard home page  you see “not currently available” or “unavailable” after the course name, this means the course is unavailable to students. Instructors can still access and edit the course.

There are two ways to make your courses available to students

  • You can use the Quick Tools on your Blackboard Home page. Click Course Availability and turn the On/Off button next to the course to the required state.

OR

  • Click on the course
  • Under Control Panel, click on Customisation
  • Click on Properties
  • In section 3, Set availability, select Yes
  • Click Submit

If you have any problems or queries please contact Digital-Education@bristol.ac.uk

Box View Error – Unable to Load New Box View Due to Disabled Third-Party Cookies

Blackboard have informed us of a known issue when using the new Box View service.

If you are attempting to view a document using a browser which has blocked third-party cookies, you will see a blank page, and the new Box View service and submitted document will never fully load.

The suggested solution for this is to enable third-party cookies in your browser by following these steps:

  1. Browser Settings or Preferences > Privacy
  2. Select “Always allow” (or similar)
  3. Refresh the page with the viewer on it
  4. Return to Browser Settings or Preferences and revert to the default of “Allow from websites I visit” (or similar).

There are more specific instructions for each browser here.

If third-party cookies must be disabled, some browsers allow for domain exceptions to be added. Please Allow [*.]box.com (Chrome) or https://box.com (Firefox).

 

Missing scroll bars on a Mac

Some Mac users have reported not being able to see scroll bars when accessing the Grade Centre, which means that they have been unable to find the correct column for marking. This is due to a setting in the Mac operating system and can be rectified by following these steps:

  • Click the Apple menu at the top-left of the screen, then select System Preferences.
  • Next, select the General preferences pane; it’s the very first one, up at the top.
  • Under the “Show scroll bars” heading, you’ll find three options: “Automatically based on input device,” “When scrolling” and “Always”.
  • Select Always.

Blackboard “hub” courses for Teaching Block 2, 2016-17

Blackboard is based around taught units, with a single Blackboard course being created for every taught unit that is running in the current year. Occasionally, staff may require a Blackboard course that has students from more than one taught unit on it (in addition to the normal courses). If you had a course like this – called a “hub” course – in the previous academic year (2015-16), and you will need it again this year, please fill in a hub course roll over request form. If you have a definite need for a new course like this, please fill in a new hub course creation request form.

Setup

Once the form is completed, your new hub course will be created in 3-5 working days. You will be sent an email when it is ready.

Students: Those who are registered for any of the units identified on the form will be automatically enrolled into the hub course. Students that register for those units later will also be enrolled onto the hub course, 3-5 working days after their registration in SITS.

Staff: As the hub course requester, you are automatically added to the hub course as an Instructor, along with any other staff that you list on the form.

Content

The hub course will be a copy of the “main” unit course in the list you submitted via the form (unless you specify otherwise). In future years, the hub course will be a copy of the previous year’s hub course.

Single-unit courses

Your normal single-unit courses will still be on Blackboard, and you may make them available to your students in addition to your hub course. There are a number of University tools that only work (or work best) in the single-unit courses, which include:

  • eReserves
  • Mediasite
  • Library reading lists
  • Online submission of essays (particularly when this is part of a school-wide process)

Tidying up your single-unit courses

If you make the single-unit courses available, and if they contain content, then you need to hide that from your students to avoid confusing them with duplicate materials. The easiest way is to hide whole menu items is:

  • Move your mouse over the menu item and click on the drop-down arrow
  • Click “Hide link”

It is also good practice to add an announcement to the single-unit courses, telling students that the materials are held in the hub course and letting them know what you will be using the single-unit courses for (eg accessing eReserves).

Switching on the courses

Finally, you will want to make the courses available for your students. Use Qwickly to do this.

Hub Courses – need to know

Rationale

Blackboard is based around SITS units, with a single Blackboard course being created for every SITS unit that is running in the current year. Sometimes staff may require a Blackboard course that has students from more than one SITS unit on it (in addition to the normal SITS units). If you want a course like this, please fill in a  “hub course” request form.

Setup

Once the form is completed, your new hub course will be created in 3-5 working days (more at start of term). You will be sent an email when it is ready.

Students: Those who are enrolled on any of the SITS units included on the form will be automatically enrolled onto the hub course. Students that enroll in those units later will also be enrolled onto the hub course, 3-5 working days after their enrollment on SITS.

Staff: As the hub course requester, you are automatically added to the hub course as an Instructor, with the ability to add other staff. To add other staff (instructions from Blackboard):

  • In the control panel in the hub course, Click on “Users and Groups”, then “Users”
  • Click the blue button “Find other users to enrol”
  • If you know your colleagues’ user names, put them in the user name box (otherwise use the “Browse” button to search for them by name)
  • Set the role to “Instructor” (or whatever level of access you want them to have)
  • Click “Submit”

Content

The hub course will be a copy of the first unit course in the list you submitted via the form. So if you submitted THRS10034, THRS20102, and PHIL20052, it will be a copy of THRS10034_2015. In future years, the hub course will be a copy of the previous year’s hub course.

SITS unit courses

Your normal SITS courses will still be on Blackboard, and you may make them available to your students in addition to your hub course. There are a number of University tools that only work (or work best) in the SITS courses, which include:

  • eReserves
  • Lecture capture recordings
  • Library reading lists
  • Online submission of essays (particularly when this is part of a school-wide process)

Tidying up your SITS courses

If you switch on the SITS courses, and if they contain content, then you need to hide that from your students to avoid confusing them with duplicate materials. The easiest way is to hide whole menu items is:

  • Move your mouse over the menu item and click on the drop-down arrow
  • Click “Hide link”

It is also good practice to add an announcement to the SITS courses, telling students that the materials are held in the hub course and letting them know what you will be using the SITS courses for (eg accessing eReserves).

Switch on the courses

Finally, you will want to switch on the courses for your students. Use Qwickly to do this.

Quick Tools

Quick Tools, on your Blackboard home page, gives instructors access to two tools –

1) Course Availability – With one click you can manage the visibility of courses to your students. By switching the status from Off to On the course is instantly visible to the students enrolled. This saves you having to go in to the course control panel of each course and updating the availability.

Please note that this controls the settings for visibility to all students not your own view of Blackboard.

2) Post Announcement – Using this tool you can send the same announcement to more than one course. Select the courses you wish to post the announcement, type the message, select email if required and submit. This will then be posted in all of the selected courses. At the current time the tool only allows for text only announcements and there is no ability to attach files.

If you have any feedback about this tool or any questions please email digital-education@bristol.ac.uk