[Open] Issue opening attached documents in Blackboard

We are aware of a new, infrequent issue where some people are receiving 404 errors when attempting to open certain documents in Blackboard when using Edge. This error is currently being investigated by Blackboard and will be fixed in a future update.

To access the documents, please use an alternative browser, or right-click on the document link and select ‘Save As’ to download a copy of the document. Alternatively:

  1. Open Edge settings
  2. Select Downloads
  3. Set ‘Open Office files in the Browser’ to Off.

Our apologies for the inconvenience. Please contact digital-education@bristol.ac.uk if you have any questions.

Reminder re: Reassessments video tutorials and a new FAQ

School / faculty administrators or Student Administration Managers (SAMs) are busy setting up reassessments. This is a reminder that videos covering the process are available from BEAM:

https://uob.sharepoint.com/sites/beam/SitePages/reassessment-training.aspx

User Guides and Reference Guides:

https://uob.sharepoint.com/sites/beam/SitePages/manage-reassessment.aspx

We have a new FAQ:

How do I make my reassessment available on a specific date?

Go to the submission point, select Edit and then add the dates and times in the in the ‘Availability’ section under ‘Display After’ and ‘Display Until’ .

Please ensure you have also watched Video 6 on how to allocate reassessment groups and make your assessment visible to students.

Blackboard Mobile App Planned Maintenance/Outage 17th December 3:30 AM

Blackboard will be performing essential maintenance on the mobile app from 3:30AM on 17th December. The Blackboard app will be unavailable for around 5 hours during the maintenance; please access Blackboard using a web browser during this time.

We apologise for any inconvenience caused.  If you have any questions or concerns please contact the Digital Education Office.

Winter workshops and webinars from the Digital Education Office

Places are available on Digital Education workshops and webinars before and after Christmas, including introductions to Blackboard, creating and managing online tests, and advanced use of the Grade Centre, as well as talks from AbilityNet on digital accessibility. We are also running a series of EMA drop-in clinics around the University.

Find out more and book online