[Open] Turnitin issues with Firefox and Safari

We have been made aware that some instructors and students are seeing the error message ‘invalid or missing state’ when trying to access Turnitin when using Safari or Firefox. We are currently investigating the issue with Turnitin; in the meantime, please use Chrome or Edge, as these browsers do not appear to be affected. 

We apologise for any inconvenience.

2022/23 Blackboard courses are now available to access

The annual “rollover” of Blackboard courses is now complete, and the 2022/23 Blackboard courses are now available to access.  

The courses are copies of the previous year’s courses, where those exist, including any template. New units, or units that have had a change of unit code, will be generated as copies of the school’s template, or as a generic template if your school does not have its own template. Please contact the Digital Education Office if you are interested in adopting a school template for the 23/24 academic year.  

Students are automatically enrolled onto the courses for the programme and units that they are registered to in SITS. Instructor enrolments are copied from the previous year’s courses; instructors will need to be manually enrolled onto any new courses. Please contact your school office if you to be added to any new Blackboard courses.  

Programme-level courses and organisations are persistent and do not roll over.  

The Assessment, Submission and Feedback areas of the new courses will be cleared of assessments, along with the Grade Centres, ready for the coming year’s assessments. Guidance on setting up assessments can be found on BEAM.

If you have any questions or concerns, please email digital-education@bristol.ac.uk. 

[Open] Issue opening attached documents in Blackboard

We are aware of a new, infrequent issue where some people are receiving 404 errors when attempting to open certain documents in Blackboard when using Edge. This error is currently being investigated by Blackboard and will be fixed in a future update.

To access the documents, please use an alternative browser, or right-click on the document link and select ‘Save As’ to download a copy of the document. Alternatively:

  1. Open Edge settings
  2. Select Downloads
  3. Set ‘Open Office files in the Browser’ to Off.

Our apologies for the inconvenience. Please contact digital-education@bristol.ac.uk if you have any questions.