Collaborate partial service disruption – connection error

Collaborate is currently experiencing an unexpected partial service disruption. During this time, you may experience an error when joining a Collaborate session. Blackboard Collaborate is investigating.

We apologise for the disruption and will provide an update when we hear anything further.

Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information. You can also check the Blackboard status page.

Collaborate partial service disruption – session connection error

Collaborate is currently experiencing an unexpected partial service disruption. During this time, you may experience an error when joining a Collaborate session. Blackboard Collaborate is investigating.

We apologise for the disruption and will provide an update when we hear anything further.

Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information. You can also check the Blackboard status page.

Blackboard Collaborate scheduled maintenance, Friday, November 6, midnight – 4 am

Blackboard Collaborate has advised us that there will be scheduled maintenance taking place on Friday, November 6, between midnight and 4 am. The purpose of the maintenance is to provide critical improvement to Collaborate’s stability and performance.

During this time, users will experience intermittent availability. We strongly recommend avoiding using Collaborate throughout this maintenance window, due to the database maintenance being performed, even if the tool is available.

During the maintenance, you can check Blackboard’s service status page.

We apologise for any inconvenience caused. If you have any questions, please email digital-education@bristol.ac.uk.

Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information.