Scheduled Maintenance – Blackboard Collaborate Ultra January 13th 2022

Blackboard have advised us that there will be scheduled Blackboard Collaborate maintenance taking place on Thursday, January 13th, between midnight and 4 am. During this time, users will experience intermittent availability. The purpose of the maintenance is to update Collaborate to version 21.24. You can read about improvements to functionality and features on the Collaborate Release Notes page.

During the maintenance, you can check Blackboard’s service status page.

We apologise for any inconvenience caused. If you have any questions, please email digital-education@bristol.ac.uk.

Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information.

Scheduled Maintenance – Blackboard Collaborate Ultra October 14, 2021

Blackboard have advised us that there will be scheduled Blackboard Collaborate maintenance taking place on Thursday, October 14th, between midnight and 4 am. During this time, users will experience intermittent availability. The purpose of the maintenance is to update Collaborate to version v21.18. You can read about improvements to functionality and features on the Collaborate Release Notes page.

During the maintenance, you can check Blackboard’s service status page.

We apologise for any inconvenience caused. If you have any questions, please email digital-education@bristol.ac.uk.

Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information.

Scheduled Maintenance – Blackboard Collaborate Ultra 12th August

Blackboard Collaborate has advised us that there will be scheduled maintenance taking place on Thursday, August 12tth, between midnight and 4 am. During this time, users will experience intermittent availability. The purpose of the maintenance is to update Collaborate to version 21.14. You can read about improvements to functionality on the Collaborate Release Notes page.

During the maintenance, you can check Blackboard’s service status page.

We apologise for any inconvenience caused. If you have any questions, please email digital-education@bristol.ac.uk.

Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information.

Scheduled Maintenance – Blackboard Collaborate Ultra 8th July

Blackboard Collaborate has advised us that there will be scheduled maintenance taking place on Thursday, July 8th, between midnight and 4 am. During this time, users will experience intermittent availability. The purpose of the maintenance is to update Collaborate to version 21.12.

During the maintenance, you can check Blackboard’s service status page.

We apologise for any inconvenience caused. If you have any questions, please email digital-education@bristol.ac.uk.

Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information.

Scheduled Maintenance – Blackboard Collaborate Ultra 10th June

Blackboard Collaborate has advised us that there will be scheduled maintenance taking place on Thursday, June 10th, between midnight and 4 am. During this time, users will experience intermittent availability. The purpose of the maintenance is to bring improvements to mobile use of Collaborate.

During the maintenance, you can check Blackboard’s service status page.

We apologise for any inconvenience caused. If you have any questions, please email digital-education@bristol.ac.uk.

Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information.

Improvements to Collaborate Ultra video gallery

Collaborate A preview of the improved video gallery.Ultra has recently been updated to provide a richer video gallery. Three new views are available:

  • Gallery – displaying 25 attendees, with arrows allowing scrollable pages for larger groups.
  • Speaker – current speaker displayed as a large window at the top with other users as smaller windows below.
  • Tiled – current speaker displayed as a large window to the left with smaller windows for other users to the right.

In addition to the visual improvements, Moderators can select an individual attendee’s video or avatar window, to change their role or send them a message.

The new gallery is currently only active for Moderators and Presenters but will be rolled out to students soon.

You can read advice and guidance on using the new video gallery and views here: https://help.blackboard.com/Collaborate/Ultra/Moderator/Moderate_Sessions/Video

 

Scheduled Maintenance – Blackboard Collaborate Ultra 8th April

Blackboard Collaborate has advised us that there will be scheduled maintenance taking place on Thursday, April 8th, between midnight and 4 am. During this time, users will experience intermittent availability. The purpose of the maintenance is to update Collaborate to the latest version. The new version will provide an improved video gallery for instructors.

During the maintenance, you can check Blackboard’s service status page.

We apologise for any inconvenience caused. If you have any questions, please email digital-education@bristol.ac.uk.

Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information.