Users of the Blackboard and Blackboard Instructor mobile apps are currently unable to search for their institutions. Users with existing sessions or cached search results are not affected.
The issue started at approximately 16:30 on January 8, 2019. An investigation into the issue is ongoing. Please accept our apologies for any inconvenience caused.
Blackboard will performing infrastructure maintenance between 1 am and 5 am on Friday 25 January. You should therefore expect a service interruption to Blackboard during this maintenance window.
Thank you in advance for your understanding.
This announcement is for staff who use Questionmark. We have been informed by Questionmark that they will no longer provide support for the University’s current version, Perception 5.7, after July 2019. This means that we will need to upgrade our service before 31st July 2019.
Action required:
In order to help us identify a suitable time to upgrade please complete this form to let us know:
any assessments planned between 10th June and 31st July 2019
whether you would like to try out the new version of Questionmark
Deadline: Friday 18th January 2019
Contact for queries: digital-education@bristol.ac.uk
Booking is now open for Digital Education Office workshops and webinars in the New Year. These include new webinars covering Blackboard Basics and the Grade Centre, as well as workshops on Blackboard, materials design, synchronous online teaching, and advanced admin skills for EMA. More information and booking.
Recordings of our Winter webinar series are also available. These covered:
To request access to the recordings please email digital-education@bristol.ac.uk
We are planning a minor update to Blackboard between 9 pm on Sunday 16 December and 9 am on Monday 17 December. We will confirm the maintenance following further testing of the update. If we can proceed with the work, there will be unavailability over this period and we apologise for any inconvenience caused.
The next Digital Education Office winter webinar is “Help your students engage with your Blackboard course” and will take place on Wednesday 5 December from 11.15 – 11.45am. It will include top tips for course design and layout, and a chance to ask questions.
We have recently identified problems when trying to upload submissions to Turnitin using the Safari browser (version 12.0) where the upload appears to hang and never completes.
We have notified Turnitin of the error and they are working to resolve the problem. Until there is a resolution, the work around is to use a different browser, both Chrome and Firefox can be downloaded and used on a Mac.
We will update this blog with any further information.
The Digital Education office wish to thank you for your patience while we have investigated and worked with the supplier on a fix.
We can now confirm that full editing functions have been restored as of the 3rd November.
If do encounter and further problems please let us know by emailing digital-education@bristol.ac.uk
Turnitin have announced that their service is available again
Turnitin UK is currently unavailable; Turnitin have reported that their engineers are investigating the issue as a priority. We will update this blog with new information as we receive it; you can also follow Turnitin’s own status reports here.