We are pleased to say that the data problems behind the missed recordings yesterday were resolved yesterday afternoon and all scheduled recording of lectures is back to normal.
If you think that your lecture is still having problems please email us at digital-education@bristol.ac.uk
We have been made aware that there is an error in some timetabling data that means that lectures cannot be identified as being automatically scheduled by Re/Play and so are not being recorded. The timetabling team are looking into the matter as a priority and we will update the blog with further information.
In the mean time we would advise lecturers to use the ad-hoc recorder to record their sessions. Please see our Re/Play organisation for further information on using the app, there should also be instructions in lecture theatres.
Turnitin is currently experiencing a service outage. You will not be able to submit or mark Turnitin papers during this outage. We will update you when we hear more, or you can check Turnitin’s own status page.
We have had reports from some users that uploading zip files to Turnitin is giving the error ‘Zip file submission is currently unavailable.’
This appears to be an intermittent error that occurs at times of high workload for Turnitin and currently the advice is to try the upload again at a later time. The Digital Education Office are in touch with Turnitin about the error and will update this blog with any further information.
As an Instructor, if under “My Courses” on your Blackboard home page you see “not currently available” or “unavailable” after the course name, this means the course is unavailable to students. Instructors can still access and edit the course.
There are two ways to make your courses available to students
OR
If you have any problems or queries please contact Digital-Education@bristol.ac.uk
Users of the Blackboard and Blackboard Instructor mobile apps are currently unable to search for their institutions. Users with existing sessions or cached search results are not affected.
The issue started at approximately 16:30 on January 8, 2019. An investigation into the issue is ongoing. Please accept our apologies for any inconvenience caused.
Blackboard will performing infrastructure maintenance between 1 am and 5 am on Friday 25 January. You should therefore expect a service interruption to Blackboard during this maintenance window.
Thank you in advance for your understanding.
This announcement is for staff who use Questionmark. We have been informed by Questionmark that they will no longer provide support for the University’s current version, Perception 5.7, after July 2019. This means that we will need to upgrade our service before 31st July 2019.
Action required:
In order to help us identify a suitable time to upgrade please complete this form to let us know:
any assessments planned between 10th June and 31st July 2019
whether you would like to try out the new version of Questionmark
Deadline: Friday 18th January 2019
Contact for queries: digital-education@bristol.ac.uk
Booking is now open for Digital Education Office workshops and webinars in the New Year. These include new webinars covering Blackboard Basics and the Grade Centre, as well as workshops on Blackboard, materials design, synchronous online teaching, and advanced admin skills for EMA. More information and booking.
Recordings of our Winter webinar series are also available. These covered:
To request access to the recordings please email digital-education@bristol.ac.uk
We are planning a minor update to Blackboard between 9 pm on Sunday 16 December and 9 am on Monday 17 December. We will confirm the maintenance following further testing of the update. If we can proceed with the work, there will be unavailability over this period and we apologise for any inconvenience caused.