Turnitin have reported that, following a service disruption earlier, full normal service has been restored.
Category Archives: Service announcements
Turnitin service disruption, April 8, 8 am
Turnitin is currently experiencing an unexpected service disruption. You may experience issues submitting papers and may be unable to view or generate Similarity Reports. We will post updates here, or you can follow them yourself via Turnitin status.
Reminder – online marking guides available for staff
For markers using Blackboard or Turnitin to provide feedback online, a range of text-based and video guides are available on the EMA guides page.
Trial of new Blackboard tool to batch upload feedback
In order to better support markers who mark offline, the Digital Education Office has been working with Blackboard on development of a tool which allows Instructors to:
- batch download assignments, including by group (eg if you are marking a subset of students within a unit)
- mark offline eg annotating an assignment or completing a separate feedback sheet in Word
- batch upload marks and feedback files.
This video provides an overview of how the tool works.
If you would be interested in finding out more or trying the tool please contact Roger Gardner, Digital Education Development Manager: roger.gardner@bristol.ac.uk
Questionmark service changes and downtime – Summer 2019
The University’s online assessment platform, Questionmark, is being upgraded to version 6 and migrated to the cloud-based On Demand service. This work is essential as our current version of Questionmark, Perception 5.7, will no longer be supported by the company after July 2019.
Following consultation with users, the change has been scheduled for the week commencing 29th July 2019 and it is likely that Questionmark will be unavailable throughout the week. This downtime will be confirmed once a trial migration has been completed (expected by Easter).
Further information and contact for queries
Blackboard service interruption, Friday, March 1st, 2019 2:00 a.m – 6:00 a.m.
Blackboard are performing scheduled maintenance on their data servers on Friday, March 1st, 2019 between 2:00 am and 6:00 am, which will result in some service interruption during this time.
We apologise for any inconvenience this may cause.
RE/Play recording problems resolved
We are pleased to say that the data problems behind the missed recordings yesterday were resolved yesterday afternoon and all scheduled recording of lectures is back to normal.
If you think that your lecture is still having problems please email us at digital-education@bristol.ac.uk
Re/Play not recording automatically 19/02/2019
We have been made aware that there is an error in some timetabling data that means that lectures cannot be identified as being automatically scheduled by Re/Play and so are not being recorded. The timetabling team are looking into the matter as a priority and we will update the blog with further information.
In the mean time we would advise lecturers to use the ad-hoc recorder to record their sessions. Please see our Re/Play organisation for further information on using the app, there should also be instructions in lecture theatres.
Turnitin down, Friday 15 February, 16.50
Turnitin is currently experiencing a service outage. You will not be able to submit or mark Turnitin papers during this outage. We will update you when we hear more, or you can check Turnitin’s own status page.
Errors uploading zip files to Turnitin
We have had reports from some users that uploading zip files to Turnitin is giving the error ‘Zip file submission is currently unavailable.’
This appears to be an intermittent error that occurs at times of high workload for Turnitin and currently the advice is to try the upload again at a later time. The Digital Education Office are in touch with Turnitin about the error and will update this blog with any further information.