Category Archives: Service announcements

Make your Blackboard courses for TB2 available to students

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As an Instructor, if under “My Courses” on your Blackboard home page  you see “not currently available” or “unavailable” after the course name, this means the course is unavailable to students. Instructors can still access and edit the course.

There are two ways to make your courses available to students

  • You can use the Quick Tools on your Blackboard Home page. Click Course Availability and turn the On/Off button next to the course to the required state.

OR

  • Click on the course
  • Under Control Panel, click on Customisation
  • Click on Properties
  • In section 3, Set availability, select Yes
  • Click Submit

If you have any problems or queries please contact Digital-Education@bristol.ac.uk

Questionmark upgrade – summer 2019

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This announcement is for staff who use Questionmark.  We have been informed by Questionmark that they will no longer provide support for the University’s current version, Perception 5.7, after July 2019.  This means that we will need to upgrade our service before 31st July 2019.

Action required:

In order to help us identify a suitable time to upgrade please complete this form to let us know:

  1. any assessments planned between 10th June and 31st July 2019

  2. whether you would like to try out the new version of Questionmark

Deadline: Friday 18th January 2019

Contact for queries: digital-education@bristol.ac.uk

Link to form to complete

New Year workshops and webinars from the Digital Education Office

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Booking is now open for Digital Education Office workshops and webinars in the New Year.  These include new webinars covering Blackboard Basics and the Grade Centre, as well as workshops on Blackboard, materials design, synchronous online teaching, and advanced admin skills for EMA.  More information and booking.

Recordings of our Winter webinar series are also available.  These covered:

  • Managing student access to online submission points in Blackboard – pre-submission quizzes, groups and adaptive release.  
  • Giving feedback in Turnitin Feedback Studio.  
  • Blackboard basics – marking and providing feedback on assignments.  
  • Help your students engage with your Blackboard course – course design and layout.

To request access to the recordings please email digital-education@bristol.ac.uk

Problems uploading submissions to Turnitin using the Safari browser

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We have recently identified problems when trying to upload submissions to Turnitin using the Safari browser (version 12.0) where the upload appears to hang and never completes.

We have three recommendations to fix this issue.

  1. Try working in a different browser, both Chrome and Firefox can be downloaded and used on a Mac.
  2. Clear the cache on your browser. You can find guidance on how to do this by going to refreshyourcache.com
  3. You can also follow these instructions to change the settings in Safari Preferences:
    1. Go to Safari Preferences > Privacy Tab > Manage Website Data.
    2. Look for and remove the three cached websites listed below:
      1. googlesyndication.com
      2. Googleservices.com
  • turnitinuk.com or turnitin.com
  1. Close and reopen Safari.
  2. Try submitting again.