Questionmark service changes and downtime – Summer 2019

The University’s online assessment platform, Questionmark, is being upgraded to version 6 and migrated to the cloud-based On Demand service.   This work is essential as our current version of Questionmark, Perception 5.7, will no longer be supported by the company after July 2019.
Following consultation with users, the change has been scheduled for the week commencing 29th July 2019 and it is likely that Questionmark will be unavailable throughout the week. This downtime will be confirmed once a trial migration has been completed (expected by Easter).

Further information and contact for queries

 

Re/Play not recording automatically 19/02/2019

We have been made aware that there is an error in some timetabling data that means that lectures cannot be identified as being automatically scheduled by Re/Play and so are not being recorded.  The timetabling team are looking into the matter as a priority and we will update the blog with further information.

In the mean time we would advise lecturers to use the ad-hoc recorder to record their sessions. Please see our Re/Play organisation for further information on using the app, there should also be instructions in lecture theatres.

Errors uploading zip files to Turnitin

We have had reports from some users that uploading zip files to Turnitin is giving the error ‘Zip file submission is currently unavailable.’

This appears to be an intermittent error that occurs at times of high workload for Turnitin and currently the advice is to try the upload again at a later time.  The Digital Education Office are in touch with Turnitin about the error and will update this blog with any further information.

 

Make your Blackboard courses for TB2 available to students

As an Instructor, if under “My Courses” on your Blackboard home page  you see “not currently available” or “unavailable” after the course name, this means the course is unavailable to students. Instructors can still access and edit the course.

There are two ways to make your courses available to students

  • You can use the Quick Tools on your Blackboard Home page. Click Course Availability and turn the On/Off button next to the course to the required state.

OR

  • Click on the course
  • Under Control Panel, click on Customisation
  • Click on Properties
  • In section 3, Set availability, select Yes
  • Click Submit

If you have any problems or queries please contact Digital-Education@bristol.ac.uk

Questionmark upgrade – summer 2019

This announcement is for staff who use Questionmark.  We have been informed by Questionmark that they will no longer provide support for the University’s current version, Perception 5.7, after July 2019.  This means that we will need to upgrade our service before 31st July 2019.

Action required:

In order to help us identify a suitable time to upgrade please complete this form to let us know:

  1. any assessments planned between 10th June and 31st July 2019

  2. whether you would like to try out the new version of Questionmark

Deadline: Friday 18th January 2019

Contact for queries: digital-education@bristol.ac.uk

Link to form to complete