Staff guidance and support for January exams

  • Key information for students: https://www.bristol.ac.uk/students/your-studies/study-2020/your-course/assessment-arrangements/
  • Please be aware of the backup plan in place for students who are unable to take or complete an online exam
  • Details of technical support for students and staff having issues during exams is given in the guidance disseminated by your school. Please make sure you use those channels in the first instance, rather than contacting the DEO, as they are better placed to provide appropriate and timely support.

DEO dropins and training webinars for colleagues

To support you in teaching and assessment online, the DEO are continuing to run daily drop-ins as well as subject-specific webinars for colleagues who teach or support teaching.  Upcoming webinars include:

  • Blackboard basics
  • Using Blackboard Collaborate for live sessions
  • Creating and reusing video
  • Design your Blackboard space: ideas, real examples and hands on practice
  • Designing and facilitating engaging online discussion
  • Blackboard tests: uses, ideas and hands on practice
  • Blackboard: mark offline and batch upload feedback
  • Mark online using Turnitin
  • Manage and record teaching attendance using Qwickly

You can find details on how to access dropins as well as signup instructions for webinars on our Events page.

To access recordings of previous webinars, please enrol yourself on the DEO Staff Development course on Blackboard (you may be asked to log in to Single sign on first).

If you have any queries please contact digital-education@bristol.ac.uk

10 Dec 9am – Turnitin service back to normal

Turnitin have informed us that the service is back to normal.  There was degradation which may have meant users were unable to view submissions and/or similarity reports, or may have experienced slowness when accessing the service between the following times:

Wednesday 9th December: 15:13 – 21:30 GMT.

Apologies for any disruption this may have caused.  Further information is available on the Turnitin service status page.

9 Dec 5pm – further Turnitin service disruption may affect viewing submissions or similarity reports

Turnitin have informed us that the service is experiencing further disruption.  You may find that you are unable to view submissions and/or Similarity Reports, or experience slowness when accessing the service.

Apologies for any inconvenience this may cause.

More information can be found on the Turnitin Status page

9 Dec 3pm – Turnitin service back to normal

Turnitin have informed us that the service is back to normal.  There was degradation which may have caused a delay in generation of similarity reports between the following times today, 9th December: 05:36 – 13:20 GMT.

Students were able to submit as normal, although previews of submissions may have taken longer than usual to appear.

Apologies for any disruption this may have caused.

 

9 Dec 11am: Turnitin – slow similarity report generation

Turnitin have informed us that the service is currently experiencing an unexpected degradation. During this time, you may find that Similarity Reports are slow to generate.  Students can submit as normal, although we have seen that previews of submissions can take longer than usual to appear.  The root cause has been identified and a fix has been implemented. Turnitin are continuing to monitor the situation and will provide an update as soon as the Similarity Report generation times have returned to normal.

Apologies for any inconvenience this may cause.

More information can be found on the Turnitin Status page

Digitally Ready course: an update

After the course ran successfully during the digital induction week, the DEO is updating ‘Digitally Ready’ with new content in November and January.  In this update, we tell you a bit more about what students thought of the course so far and what’s coming up.

‘Digitally Ready’ is available under your list of ‘My Organisations’ on Blackboard. If you can’t access the course, follow this link where you can self-enrol onto Digitally Ready.

Turnitin service update – 6th Nov 3pm

Turnitin have informed us that similarity report generation times are returning to normal. However, some users may still be experiencing degraded report generation times, due to the backlog created by yesterday’s incident.

More information can be found on the Turnitin Status page.

We apologise for any inconvenience.  If you have any questions please contact digital-education@bristol.ac.uk

Turnitin service update – 6th Nov 9am

Turnitin have advised us that due to an unexpected service degradation users may have experienced slowness when submitting using the service on Thursday 5th November between 17:17  and 19:13.

Submission is now back to normal.

However users may still continue to experience slow similarity report generation.

More information can be found on the Turnitin Status page.

We apologise for any inconvenience.  If you have any questions please contact digital-education@bristol.ac.uk