Questionmark upgrade – summer 2019

This announcement is for staff who use Questionmark.  We have been informed by Questionmark that they will no longer provide support for the University’s current version, Perception 5.7, after July 2019.  This means that we will need to upgrade our service before 31st July 2019.

Action required:

In order to help us identify a suitable time to upgrade please complete this form to let us know:

  1. any assessments planned between 10th June and 31st July 2019

  2. whether you would like to try out the new version of Questionmark

Deadline: Friday 18th January 2019

Contact for queries:

Link to form to complete

New Year workshops and webinars from the Digital Education Office

Booking is now open for Digital Education Office workshops and webinars in the New Year.  These include new webinars covering Blackboard Basics and the Grade Centre, as well as workshops on Blackboard, materials design, synchronous online teaching, and advanced admin skills for EMA.  More information and booking.

Recordings of our Winter webinar series are also available.  These covered:

  • Managing student access to online submission points in Blackboard – pre-submission quizzes, groups and adaptive release.  
  • Giving feedback in Turnitin Feedback Studio.  
  • Blackboard basicsmarking and providing feedback on assignments.  
  • Help your students engage with your Blackboard course – course design and layout.

To request access to the recordings please email

Problems uploading submissions to Turnitin using the Safari browser

We have recently identified problems when trying to upload submissions to Turnitin using the Safari browser (version 12.0)  where the upload appears to hang and never completes.

We have notified Turnitin of the error and they are working to resolve the problem.  Until there is a resolution, the work around is to use a different browser, both Chrome and Firefox can be downloaded and used on a Mac.

We will update this blog with any further information.



Download of feedback annotations from Box View available again in Blackboard

The Digital Education Office is pleased to announce that, following the planned Blackboard maintenance earlier this week, students and staff can now once again download assignments containing feedback annotations that have been added using Box View.   This functionality was temporarily lost when Blackboard changed their online annotation provider from Crocodoc to Box View.

The video “Accessing feedback on Blackboard assignments” shows students how to access and download feedback, including Box View annotations. This and other electronic management of assessment (EMA) guides are available on the EMA guides page.

If you have any questions or need further information please contact

Windows update to Lecture theatres / Teaching and Study Space PCs

We have had the following communication from IT services that is of note to all those intending to use the PCs in lecture theatres this coming week, particularly if you are going to be using files from your shared drive for the lecture.  If you have any questions about this upgrade please contact IT services.

We would like you to be aware that the majority of the Lecture Theatres and Teaching and Study Space PCs have now been updated to Windows 10.

In order to simplify the structure of our network storage, which provides various benefits to the organisation, we no longer connect people to specific filestore folders (network/mapped drives).

We STRONGLY advise anyone who uses a machine of this type to check prior to use that they can access any files they need.

Various methods can be used to access files :

•             OneDrive is easily available on all Windows 10 machines

•             Network folders are available in File Explorer under : This PC / UoB network folders (you will have to navigate from here to your own area)

A USB stick can be used as a fall back, however the methods above are preferred as they are more secure.

More information about finding your files can be found at: