Due to an Education Services festive event, the Digital Education Office will be unavailable on Friday 14th December. Please email Digital-Education as usual and we will respond as soon as possible. If you experience urgent problems during this time (for example, a service is unavailable), please contact the Service Desk on (0117 92) 87870.
Booking is now open for Digital Education Office workshops and webinars in the New Year. These include new webinars covering Blackboard Basics and the Grade Centre, as well as workshops on Blackboard, materials design, synchronous online teaching, and advanced admin skills for EMA. More information and booking.
Recordings of our Winter webinar series are also available. These covered:
- Managing student access to online submission points in Blackboard – pre-submission quizzes, groups and adaptive release.
- Giving feedback in Turnitin Feedback Studio.
- Blackboard basics – marking and providing feedback on assignments.
- Help your students engage with your Blackboard course – course design and layout.
To request access to the recordings please email email@example.com
The next Digital Education Office winter webinar is “Help your students engage with your Blackboard course” and will take place on Wednesday 5 December from 11.15 – 11.45am. It will include top tips for course design and layout, and a chance to ask questions.
Sign up online.
We have recently identified problems when trying to upload submissions to Turnitin using the Safari browser (version 12.0) where the upload appears to hang and never completes.
We have three recommendations to fix this issue.
- Try working in a different browser, both Chrome and Firefox can be downloaded and used on a Mac.
- Clear the cache on your browser. You can find guidance on how to do this by going to refreshyourcache.com
- You can also follow these instructions to change the settings in Safari Preferences:
- Go to Safari Preferences > Privacy Tab > Manage Website Data.
- Look for and remove the three cached websites listed below:
- turnitinuk.com or turnitin.com
- Close and reopen Safari.
- Try submitting again.
Turnitin have announced that their service is available again
Turnitin UK is currently unavailable; Turnitin have reported that their engineers are investigating the issue as a priority. We will update this blog with new information as we receive it; you can also follow Turnitin’s own status reports here.
The Digital Education Office is pleased to announce that, following the planned Blackboard maintenance earlier this week, students and staff can now once again download assignments containing feedback annotations that have been added using Box View. This functionality was temporarily lost when Blackboard changed their online annotation provider from Crocodoc to Box View.
The video “Accessing feedback on Blackboard assignments” shows students how to access and download feedback, including Box View annotations. This and other electronic management of assessment (EMA) guides are available on the EMA guides page.
If you have any questions or need further information please contact firstname.lastname@example.org
We have had the following communication from IT services that is of note to all those intending to use the PCs in lecture theatres this coming week, particularly if you are going to be using files from your shared drive for the lecture. If you have any questions about this upgrade please contact IT services.
We would like you to be aware that the majority of the Lecture Theatres and Teaching and Study Space PCs have now been updated to Windows 10.
In order to simplify the structure of our network storage, which provides various benefits to the organisation, we no longer connect people to specific filestore folders (network/mapped drives).
We STRONGLY advise anyone who uses a machine of this type to check prior to use that they can access any files they need.
Various methods can be used to access files :
• OneDrive is easily available on all Windows 10 machines
• Network folders are available in File Explorer under : This PC / UoB network folders (you will have to navigate from here to your own area)
A USB stick can be used as a fall back, however the methods above are preferred as they are more secure.
More information about finding your files can be found at:
As an Instructor, if under “My Courses” on your Blackboard home page you see “not currently available” or “unavailable” after the course name, this means the course is unavailable to students. Instructors can still access and edit the course.
There are two ways to make your courses available to students
- You can use the Quick Tools on your Blackboard Home page. Click Course Availability and turn the On/Off button next to the course to the required state.
- Click on the course
- Under Control Panel, click on Customisation
- Click on Properties
- In section 3, Set availability, select Yes
- Click Submit
If you have any problems or queries please contact Digital-Education@bristol.ac.uk
We are currently experiencing some problems with email replies from our ticketing software TOPdesk being sent directly to user’s spam folders. If you have recently sent in a request to Digital-Education@bristol.ac.uk can you please check that your spam folder does not contain any follow up correspondence.
We are working with IT Services to resolve the issue and hope to be back to normal shortly.
We apologise for any inconvenience this may have caused.