[Closed] Turnitin delays in the generation of similarity reports

We have been informed that users may currently experience some delays in the generation of Turnitin similarity reports. However, students can continue to submit their work, as this incident does not impact the upload feature or any other functionalities within Turnitin.

The supplier is actively working to restore the service to optimal performance, and we are closely monitoring the situation. We will provide updates as we have them.

If you have any questions or concerns, please emailĀ digital-education@bristol.ac.uk.

[Resolved] Turnitin service incident, 9 August

The service has now been restored.

Between 7 August at 21:00 and 9 August at 17:15, Feedback Studio users may have experienced intermittent access to Similarity Reports, encountered issues with downloading copies of the reports and/or digital receipts, or noticed that Similarity Reports were stuck in processing. Further information is available on the Turnitin status page.

If you have any concerns or questions, please contact us at digital-education@bristol.ac.uk.