We are still automatically recording a small number of lectures because they were set up that way when originally scheduled. Students will not be able to access these recordings as we have not made the Re/Play catalogue link visible to them in Blackboard.
If you are timetabled to teach these sessions, or are the Unit Director on a co-taught unit, you will still be receiving emails confirming that these recordings have occurred. You can just ignore these emails. We will be working to remove blank recordings.
Please remember to upload any recordings you do make to Re/Play, rather than directly to Blackboard. See uploading recordings to Re/Play for more information.
If you have any questions, contact us at email@example.com
If you are adding videos to your Blackboard Course or Organisation, it is important that you upload these files to RePlay then link to and/or embed them. See: Uploading, enhancing and adding videos to your course.
Video files should not be uploaded directly to Blackboard. This is because RePlay is optimised to host and stream videos, improving the student experience. RePlay also provides captioning and detailed information on how your materials are being used by students.
If you have any questions, please email firstname.lastname@example.org
With blended learning continuing in Teaching Block 2, it is important that all video files created for teaching should be uploaded into Re/Play and not directly to Blackboard.
By using Re/Play, you are storing your content on dedicated video streaming servers which have been optimised for video delivery. In addition to this, there are other benefits to using this service over Blackboard:
- Dedicated video delivery with worldwide coverage
- Full integration with Blackboard
- You can control whether or not students can download your videos
- Access to closed captions provided by an automated speech recognition service
- Analytics on how your recordings are being used by your students.
Our guidance on how to access and use Re/Play can be found on our website.
Please forward this information on to any of your colleagues who will be teaching in Teaching Block 2.
If you have any questions, or wish to discuss your ideas for using video, please email email@example.com.
The issue affecting Re/Play has been resolved, and you should no longer have any issues accessing the service. We will continue to monitor the service and would like to extend our apologies for this disruption.
If you have any questions, please contact firstname.lastname@example.org.
Some users may currently be experiencing an issue connecting to the Re/Play service. We are working with the supplier and IT Services to investigate and resolve this problem.
We will provide updates on this blog as soon as we have them. Please accept our apologies for any inconvenience caused.
During Teaching Block 1, we have seen a huge shift not only in the use of Re/Play – 1,000,000 views of content in October this year, compared to 180,000 last year, which equates to over 18 years of video watched in a 30-day period – but in the way we have created content.
Previously, 95% of our content came from equipped rooms and 5% was uploaded, but that is now switched round. This shift has meant that the DEO has been working with the supplier, Sonic Foundry, to review how our system is set up to absorb and stream content. Based on the feedback we have received, we are making some changes to the service to improve the experience of using it.
- We are monitoring playback and, in particular, buffering problems for students, and are looking to improve how the system delivers uploaded content to them.
- We have made some small adjustments to the way video is uploaded, so that this will be quicker for staff. These changes will also improve playback for students.
- Where students are reporting problems with playback, we are updating the video player to enable staff to give students permission to download content. We are currently testing this to ensure it will work, but are hopeful this will be in place in the next week.
If you have any questions about any element of this service, please email email@example.com.
In order to mitigate a repeat of the problems we encountered in Week 1 with Re/Play affecting Blackboard performance, IT Services and the Digital Education Office will be updating the connector at 8 am on 3rd November.
We do not expect there to be any disruption of service to users, but there may be a slower-than-normal connection to the service while the connector is installed.
If you have any questions, please email firstname.lastname@example.org.
In order to address slow running in Blackboard we have disabled access to the My Re/Play tab.
This will not affect playback of recordings embedded into Blackboard courses, but will stop playback of linked content, and will stop you adding new content to the service.
In-room recordings and uploading from the Desktop Recorder will not be impacted.
We will update as soon as we have more information. If you have any questions, please email email@example.com
The Re/play supplier will be undertaking scheduled maintenance between 12:00 and 4:00 AM on the 4th January during this time there will be disruption to the service and access will be intermittent.
If you have any questions please contact the Digital Education Office – firstname.lastname@example.org