Re/Play links in Blackboard

Following on from the work completed last week to restore the Re/Play service we are currently seeing links in the left hand menu and the tools in content areas being unavailable. We will be working to restore these across all courses but this will not be completed until later today.

If you or your students need access before this these can be switched on a course by course basis –

  • Navigate to the course and open the course management menu
  • Select Customisation and tool availability
  • Scroll down until you see the Mediasite settings and tick boxes as shown in the image below
  • Submit

NB if you have a link in the left hand menu you will need to select hide link from the contextual menu and then show link for this to become visible to students.


Mediasite Blackboard settings

Re/Play connection issues – 20 May update

We are now experiencing problems with staff accessing the ‘My Re/Play’ tab in Blackboard. We would like to confirm that this has not further affected student playback – students can still view content embedded into Blackboard, but not content added using Blackboard tools.

If you need to share recordings with your students urgently, it is possible to log directly in to Re/Play

If you are not logged directly in to the Re/Play (Mediasite) Service, click on the grey ‘Authenticate’ button. You will be taken to the University’s Single Sign On page where you can log on using your normal UoB credentials. Once you have located the presentation you wish to share, click the ‘title’, then ‘share presentation’ and then the green ‘copy’ button next to ‘quick link’. You can then share this via email or as a direct link in Blackboard.

We are working with Blackboard to fix this issue overnight tonight, and we will be testing to check the fix has worked before 9 am tomorrow.

Re/Play automated recordings.

We are still automatically recording a small number of lectures because they were set up that way when originally scheduled. Students will not be able to access these recordings as we have not made the Re/Play catalogue link visible to them in Blackboard.

If you are timetabled to teach these sessions, or are the Unit Director on a co-taught unit, you will still be receiving emails confirming that these recordings have occurred. You can just ignore these emails. We will be working to remove blank recordings.

Please remember to upload any recordings you do make to Re/Play, rather than directly to Blackboard. See uploading recordings to Re/Play for more information.

If you have any questions, contact us at

Please upload videos to RePlay

If you are adding videos to your Blackboard Course or Organisationit is important that you upload these files to RePlay then link to and/or embed them See: Uploading, enhancing and adding videos to your course. 

Video files should not be uploaded directly to Blackboard. This is because RePlay is optimised to host and stream videosimproving the student experience. RePlay also provides captioning and detailed information on how your materials are being used by students. 

If you have any questions, please email 

Media files for teaching

With blended learning continuing in Teaching Block 2, it is important that all video files created for teaching should be uploaded into Re/Play and not directly to Blackboard.

By using Re/Play, you are storing your content on dedicated video streaming servers which have been optimised for video delivery. In addition to this, there are other benefits to using this service over Blackboard:

  1. Dedicated video delivery with worldwide coverage
  2. Full integration with Blackboard
  3. You can control whether or not students can download your videos
  4. Access to closed captions provided by an automated speech recognition service
  5. Analytics on how your recordings are being used by your students.

Our guidance on how to access and use Re/Play can be found on our website.

Please forward this information on to any of your colleagues who will be teaching in Teaching Block 2.

If you have any questions, or wish to discuss your ideas for using video, please email

Re/Play now enables student download

Staff can now opt to make individual recordings downloadable from Re/Play – see the instructions in our Re/Play FAQs. No content will be downloadable unless the owner of a recording gives permission for their students to download it.

We have set the file size of these downloads to be as small as possible, to support students who have limited bandwidth. This will not impact audio quality, but images may lack some of the very fine detail. For recordings with finely-detailed images, you may need to make associated presentation files or images available to students in addition to the recording.

The Recording Educational Activities Policy sets limits on how long students are allowed to keep such recordings. Students are breaking the policy if they share the recordings with others.

If you have any questions, please email

Re/Play Service Update

During Teaching Block 1, we have seen a huge shift not only in the use of Re/Play – 1,000,000 views of content in October this year, compared to 180,000 last year, which equates to over 18 years of video watched in a 30-day period – but in the way we have created content.

Previously, 95% of our content came from equipped rooms and 5% was uploaded, but that is now switched round. This shift has meant that the DEO has been working with the supplier, Sonic Foundry, to review how our system is set up to absorb and stream content. Based on the feedback we have received, we are making some changes to the service to improve the experience of using it.

  1. We are monitoring playback and, in particular, buffering problems for students, and are looking to improve how the system delivers uploaded content to them.
  2. We have made some small adjustments to the way video is uploaded, so that this will be quicker for staff. These changes will also improve playback for students.
  3. Where students are reporting problems with playback, we are updating the video player to enable staff to give students permission to download content. We are currently testing this to ensure it will work, but are hopeful this will be in place in the next week.

If you have any questions about any element of this service, please email