Editing problems with Re/Play service

The Re/Play service is experiencing problems when members of staff are attempting to edit recordings.

After completing the edits on the timeline and clicking ‘Commit’, only ‘Commit to New’ is visible rather than the expected three options. The Digital Education Office has raised this with the software supplier. The problem has been identified and a fix is being prepared. We are now awaiting final results of the testing and a date for installing it on to our system.

We would advise staff not to attempt editing of recordings until this is in place. If your recording contains anything sensitive that should not have been recorded, please contact digital-education@bristol.ac.uk.

 

Re/Play updates – New static cameras

As part of the continuing Re/Play extension project we are pleased to announce we have extended the coverage of cameras in rooms where a chalk or white board are used as an integral part of the Lecture.

There are now 23 rooms across the institution a full list can be located here

What is recorded?

At the current time these cameras have been installed with a static capture area and this is indicated by the Re/Play Record Area stickers in the room (see above). In larger rooms this will not be every board.

How do I request to use the camera?

 As per the Recording Educational Uses policy we do not film lectures without express permission. These cameras will not be switched on unless you request for filming to take place. If you wish to opt in please email a request to the service-desk@bristol.ac.uk and ask for the camera template to be used on your unit code. Please note that if this is for a jointly taught unit then it will stay in place for the duration of the teaching.

Re/Play upgrade complete

We are pleased to confirm that Re/Play is now back online, the Digital Education Office and IT Services are still undertaking testing and the service will remain at risk.

There is still some indexing of content in the background which will effect recordings created after the 10th July being linked to a catalog. This will be completed by tomorrow morning and an update will be provided on this blog.

By upgrading to this version, we will benefit from new and improved features, including:

  • A better user interface and search function for staff in My Re/Play
  • An improved video management interface for staff
  • Dual video playback on mobile devices; this is for presentations that use two video sources created with the desktop recorder or with the video template in equipped lecture theatres
  • The ability to add quizzes into videos (both existing and new recordings)
  • Updated playback through better streaming

We will also be looking to evaluate the following –

  • Software solution for room capture
  • Inline annotation of videos for students
  • Inbuilt closed-captioning

We are continuing to extend the Re/Play service though our Re/Play extension project.

Reminder – Re/Play upgrade 16th July

On 16 July between 9 am and 1 pm the Digital Education Office (DEO), in partnership with IT Services and Sonic Foundry, will be upgrading to a new version of Re/Play. This process will take around four hours and the service will be unavailable throughout (for both playback and scheduling).

Once back online, the DEO and IT Services will be undertaking testing and the service will remain at risk during this time.

By upgrading to the new version, we will benefit from new and improved features, including:

  • A better user interface and search function for staff in My Re/Play
  • An improved video management interface for staff
  • Dual video playback on mobile devices; this is for presentations that use two video sources created with the desktop recorder or with the video template in equipped lecture theatres
  • The ability to add quizzes into videos (both existing and new recordings)
  • Updated playback through better streaming.

We will also be looking to evaluate the following –

  • Software solution for room capture
  • Inline annotation of videos for students
  • Inbuilt closed-captioning.

We are continuing to extend the Re/Play service though our Re/Play extension project.

Re/Play Upgrade 16th July

On 16 July between 9 am and 1 pm the Digital Education Office (DEO), in partnership with IT Services and Sonic Foundry, will be upgrading to a new version of Re/Play. This process will take around four hours and the service will be unavailable throughout (for both playback and scheduling).

Once back online, the DEO and IT Services will be undertaking testing and the service will remain at risk during this time.

By upgrading to the new version, we will benefit from new and improved features, including:

  • A better user interface and search function for staff in My Re/Play
  • An improved video management interface for staff
  • Dual video playback on mobile devices; this is for presentations that use two video sources created with the desktop recorder or with the video template in equipped lecture theatres
  • The ability to add quizzes into videos (both existing and new recordings)
  • Updated playback through better streaming.

We will also be looking to evaluate the following –

  • Software solution for room capture
  • Inline annotation of videos for students
  • Inbuilt closed-captioning.

We are continuing to extend the Re/Play service though our Re/Play extension project.

Turnitin service disruption – 27th March 2018

Turnitin Service Alert

You may have experienced issues viewing submissions within the Feedback Studio. This was down to a service disruption affecting the performance of Turnitin and Turnitin UK.

When did this happen?

March 27th 08:00 – 10:40

We are pleased to announce that this has now been resolved.

Turnitin Service Degradation – Monday 5th March – Normal Service Restored

We have just recieved the following notification from Turnitin UK –

Turnitin Service Alert

Users may experience slowness while making submissions or viewing them, we are continuing to investigate this issue as a priority. We apologise for any inconvenience caused.

Please let your students know that they may need to leave extra time for submitting to the service. We will update this post when we have more information.
Update – 3.45pm Turnitin have confirmed that normal service has been resumed.
Digital Education Office