Re/Play upgrade complete

We are pleased to confirm that Re/Play is now back online, the Digital Education Office and IT Services are still undertaking testing and the service will remain at risk.

There is still some indexing of content in the background which will effect recordings created after the 10th July being linked to a catalog. This will be completed by tomorrow morning and an update will be provided on this blog.

By upgrading to this version, we will benefit from new and improved features, including:

  • A better user interface and search function for staff in My Re/Play
  • An improved video management interface for staff
  • Dual video playback on mobile devices; this is for presentations that use two video sources created with the desktop recorder or with the video template in equipped lecture theatres
  • The ability to add quizzes into videos (both existing and new recordings)
  • Updated playback through better streaming

We will also be looking to evaluate the following –

  • Software solution for room capture
  • Inline annotation of videos for students
  • Inbuilt closed-captioning

We are continuing to extend the Re/Play service though our Re/Play extension project.

Reminder – Re/Play upgrade 16th July

On 16 July between 9 am and 1 pm the Digital Education Office (DEO), in partnership with IT Services and Sonic Foundry, will be upgrading to a new version of Re/Play. This process will take around four hours and the service will be unavailable throughout (for both playback and scheduling).

Once back online, the DEO and IT Services will be undertaking testing and the service will remain at risk during this time.

By upgrading to the new version, we will benefit from new and improved features, including:

  • A better user interface and search function for staff in My Re/Play
  • An improved video management interface for staff
  • Dual video playback on mobile devices; this is for presentations that use two video sources created with the desktop recorder or with the video template in equipped lecture theatres
  • The ability to add quizzes into videos (both existing and new recordings)
  • Updated playback through better streaming.

We will also be looking to evaluate the following –

  • Software solution for room capture
  • Inline annotation of videos for students
  • Inbuilt closed-captioning.

We are continuing to extend the Re/Play service though our Re/Play extension project.

Re/Play Upgrade 16th July

On 16 July between 9 am and 1 pm the Digital Education Office (DEO), in partnership with IT Services and Sonic Foundry, will be upgrading to a new version of Re/Play. This process will take around four hours and the service will be unavailable throughout (for both playback and scheduling).

Once back online, the DEO and IT Services will be undertaking testing and the service will remain at risk during this time.

By upgrading to the new version, we will benefit from new and improved features, including:

  • A better user interface and search function for staff in My Re/Play
  • An improved video management interface for staff
  • Dual video playback on mobile devices; this is for presentations that use two video sources created with the desktop recorder or with the video template in equipped lecture theatres
  • The ability to add quizzes into videos (both existing and new recordings)
  • Updated playback through better streaming.

We will also be looking to evaluate the following –

  • Software solution for room capture
  • Inline annotation of videos for students
  • Inbuilt closed-captioning.

We are continuing to extend the Re/Play service though our Re/Play extension project.

Turnitin service disruption – 27th March 2018

Turnitin Service Alert

You may have experienced issues viewing submissions within the Feedback Studio. This was down to a service disruption affecting the performance of Turnitin and Turnitin UK.

When did this happen?

March 27th 08:00 – 10:40

We are pleased to announce that this has now been resolved.

Turnitin Service Degradation – Monday 5th March – Normal Service Restored

We have just recieved the following notification from Turnitin UK –

Turnitin Service Alert

Users may experience slowness while making submissions or viewing them, we are continuing to investigate this issue as a priority. We apologise for any inconvenience caused.

Please let your students know that they may need to leave extra time for submitting to the service. We will update this post when we have more information.
Update – 3.45pm Turnitin have confirmed that normal service has been resumed.
Digital Education Office

 

Re/Play (formerly Mediasite) will be unavailable between midnight and 4:00 am on Thursday 12 October

The Re/Play service (formerly Mediasite) will be at risk of being unavailable for up to four hours between midnight and 4:00 am on Thursday 12 October. Sonic Foundry (the company that host the service) need to undertake work to improve the playback experience for staff and students.

During the period of the upgrade, users will not be able to play recordings. The upgrade is out of hours to minimise impact. Nevertheless, we apologise for the inconvenience caused.

 

 

Mediasite renaming as Re/Play

As part of a program of investment by the University in the Mediasite technology the service will be renamed Re/Play from September onward.

Managed by the Digital Education Team in partnership with IT services and Learning Facilities Management over the coming year we will see investment in to the service under four themes

  • Increased room coverage
  • Increased coverage of Cameras for recording of chalkboards and whiteboards
  • An innovation fund to allow for creation of Media using the Re/Play service outside of the equipped rooms
  • Pilot of software solution for smaller teaching spaces

Re/Play provides the automated recording of audio and projected content of lectures, accessed via Blackboard. The means of recording, editing and accessing lectures will remain the same. Please bear with us whilst we revise the support pages. If you’re new to the university and require technical support, please contact service-desk@bristol.ac.uk

More information will follow on this blog and on our projects pages – if you have any questions please contact the Digital Education Office.