Turnitin service update – 6th Nov 3pm

Turnitin have informed us that similarity report generation times are returning to normal. However, some users may still be experiencing degraded report generation times, due to the backlog created by yesterday’s incident.

More information can be found on the Turnitin Status page.

We apologise for any inconvenience.  If you have any questions please contact digital-education@bristol.ac.uk

Guidance on recording teaching and hybrid teaching

The DEO have drafted two new guides to support staff planning teaching and timetables in TB2. The first guide is a summary of options for recording online and face-to-face teaching. This guide also includes options which could be used instead of recording (which might be useful for all students on a unit). The second guide summarises some questions and considerations which might be useful for any staff considering hybrid teaching (teaching online and face-to-face students at the same time) to enable self-isolating students to join on-campus sessions. Hybrid teaching can be complex and difficult to do well, and teaching rooms are not currently designed to support it. This guidance considers some of the areas you may need to address before you choose to adopt it.

Turnitin service update – 6th Nov 9am

Turnitin have advised us that due to an unexpected service degradation users may have experienced slowness when submitting using the service on Thursday 5th November between 17:17  and 19:13.

Submission is now back to normal.

However users may still continue to experience slow similarity report generation.

More information can be found on the Turnitin Status page.

We apologise for any inconvenience.  If you have any questions please contact digital-education@bristol.ac.uk

Turnitin partial service disruption – update 5th Nov 3pm

Turnitin report that they believe they have resolved the earlier issue, but are continuing to monitor the situation.  Users will still continue to experience slow similarity report generation during this time, while they process the backlog of submissions.

More information can be found on the Turnitin Status page.

We apologise for any inconvenience.  If you have any questions please contact digital-education@bristol.ac.uk

Turnitin – partial service disruption 5th Nov 11.40am

Turnitin have informed us that their service is currently experiencing an unexpected service disruption.  Users may find that Similarity Reports are not generating.

We will update you with any new information when we have it.

More information can be found on the Turnitin Status page.

We apologise for any inconvenience.

If you have any questions please contact digital-education@bristol.ac.uk

 

 

Collaborate partial service disruption – connection error

Collaborate is currently experiencing an unexpected partial service disruption. During this time, you may experience an error when joining a Collaborate session. Blackboard Collaborate is investigating.

We apologise for the disruption and will provide an update when we hear anything further.

Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information. You can also check the Blackboard status page.

Collaborate partial service disruption – session connection error

Collaborate is currently experiencing an unexpected partial service disruption. During this time, you may experience an error when joining a Collaborate session. Blackboard Collaborate is investigating.

We apologise for the disruption and will provide an update when we hear anything further.

Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information. You can also check the Blackboard status page.

Blackboard scheduled maintenance, Friday, 6 November, 1 am – 7 am

Blackboard has advised us that there will be scheduled maintenance taking place on Friday, November 6, between 1 am and 7 am. The purpose of the maintenance is to upgrade firmware on their datacentre’s cluster switches.

No impact is expected during this time; however, Blackboard is classing this maintenance as potentially service-impacting.

During the maintenance, you can check Blackboard’s service status page.

We apologise for any inconvenience caused. If you have any questions, please email digital-education@bristol.ac.uk.

Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information.