Digital Insights Surveys live from November 16th

The University will be running surveys with staff and students on their digital experience using the Jisc Digital Experience Insights survey.

The three surveys, which will run between November 16th and December 7th 2020, are:

  • A student survey
  • A teaching staff survey
  • A professional services staff survey

The surveys will be managed by Education Services with input from other stakeholders, including IT Services.

The Digital Experience Insights survey allows us to collect and analyse data about the digital environment and how digital technologies are used in learning, teaching and support activity.

The surveys capture user expectations and experiences of technology, based on concise question sets which have been intensively trialled within higher education. The surveys will allow us to gather data on the digital experience of staff and students and benchmark our provision with other HEIs. The information generated will inform our decision-making and resource allocation, and demonstrate where we have made improvements.

Please encourage your colleagues and students to complete the survey. As a direct result of last year’s student survey, we have:

  • Improved the consistency of Blackboard courses through new templates and core standards
  • Developed a new range of direct support for students (including the new digital induction, guides and contextual help)
  • Recruited 12 Student Digital Champions to inform the development of the digital environment and improve our support for students
  • Introduced new tools to support teaching and learning

More information and project updates will be posted on the DEO website.

Digitally Ready course: an update

After the course ran successfully during the digital induction week, the DEO is updating ‘Digitally Ready’ with new content in November and January.  In this update, we tell you a bit more about what students thought of the course so far and what’s coming up.

‘Digitally Ready’ is available under your list of ‘My Organisations’ on Blackboard. If you can’t access the course, follow this link where you can self-enrol onto Digitally Ready.

Turnitin service update – 6th Nov 3pm

Turnitin have informed us that similarity report generation times are returning to normal. However, some users may still be experiencing degraded report generation times, due to the backlog created by yesterday’s incident.

More information can be found on the Turnitin Status page.

We apologise for any inconvenience.  If you have any questions please contact digital-education@bristol.ac.uk

Guidance on recording teaching and hybrid teaching

The DEO have drafted two new guides to support staff planning teaching and timetables in TB2. The first guide is a summary of options for recording online and face-to-face teaching. This guide also includes options which could be used instead of recording (which might be useful for all students on a unit). The second guide summarises some questions and considerations which might be useful for any staff considering hybrid teaching (teaching online and face-to-face students at the same time) to enable self-isolating students to join on-campus sessions. Hybrid teaching can be complex and difficult to do well, and teaching rooms are not currently designed to support it. This guidance considers some of the areas you may need to address before you choose to adopt it.

Turnitin service update – 6th Nov 9am

Turnitin have advised us that due to an unexpected service degradation users may have experienced slowness when submitting using the service on Thursday 5th November between 17:17  and 19:13.

Submission is now back to normal.

However users may still continue to experience slow similarity report generation.

More information can be found on the Turnitin Status page.

We apologise for any inconvenience.  If you have any questions please contact digital-education@bristol.ac.uk

Turnitin partial service disruption – update 5th Nov 3pm

Turnitin report that they believe they have resolved the earlier issue, but are continuing to monitor the situation.  Users will still continue to experience slow similarity report generation during this time, while they process the backlog of submissions.

More information can be found on the Turnitin Status page.

We apologise for any inconvenience.  If you have any questions please contact digital-education@bristol.ac.uk

Turnitin – partial service disruption 5th Nov 11.40am

Turnitin have informed us that their service is currently experiencing an unexpected service disruption.  Users may find that Similarity Reports are not generating.

We will update you with any new information when we have it.

More information can be found on the Turnitin Status page.

We apologise for any inconvenience.

If you have any questions please contact digital-education@bristol.ac.uk

 

 

Collaborate partial service disruption – connection error

Collaborate is currently experiencing an unexpected partial service disruption. During this time, you may experience an error when joining a Collaborate session. Blackboard Collaborate is investigating.

We apologise for the disruption and will provide an update when we hear anything further.

Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information. You can also check the Blackboard status page.