During Teaching Block 1, we have seen a huge shift not only in the use of Re/Play – 1,000,000 views of content in October this year, compared to 180,000 last year, which equates to over 18 years of video watched in a 30-day period – but in the way we have created content.

Previously, 95% of our content came from equipped rooms and 5% was uploaded, but that is now switched round. This shift has meant that the DEO has been working with the supplier, Sonic Foundry, to review how our system is set up to absorb and stream content. Based on the feedback we have received, we are making some changes to the service to improve the experience of using it.

1. We are monitoring playback and, in particular, buffering problems for students, and are looking to improve how the system delivers uploaded content to them.
2. We have made some small adjustments to the way video is uploaded, so that this will be quicker for staff. These changes will also improve playback for students.
3. Where students are reporting problems with playback, we are updating the video player to enable staff to give students permission to download content. We are currently testing this to ensure it will work, but are hopeful this will be in place in the next week.

If you have any questions about any element of this service, please email digital-education@bristol.ac.uk.