This problem has now been resolved.

We are aware that in some rooms staff using the Re/Play ‘Record Now’ desktop app to record have received an error message that there was no device found in the room. This issue is being investigated as a matter of urgency, and we are endeavouring to have all Record Now boxes back online as soon as possible. More information will be available as we receive it.

If you rely on Record Now to record your sessions please contact the Digital Education Office so that we can check your set up and manually schedule your session to record automatically, if needed.

Email: digital-education@bristol.ac.uk