This is an update of a previous post regarding the same issue.
We are aware of some instances where editing a Re/Play lecture recording using the Re/Play editor has caused playback issues with the video. Our supplier has identified a bug in the current version of the software, but an update last weekend has failed to fix it. We are now working with our supplier to urgently identify the problem. We will send out further information when the bug has been fixed and tested.
For now, the best solution is to avoid editing any recordings from a lecture. However, if you do have a video that urgently needs editing, please contact firstname.lastname@example.org for further help.
We apologise for any inconvenience this has caused.