The tool we use to provide pop-up support and guidance within Blackboard is changing on Thursday 1 August. This means that the pop-up messages you sometimes see in Blackboard may look a little different, but can still be easily removed by clicking on the ‘x’ in the top right-hand corner.

Please note that this also means you will no longer see ‘Eesysoft course reports’ within Blackboard. If you require additional data that was previously available within the course reports, please contact the Digital Education Office on digital-education@bristol.ac.uk.

Additionally, you will no longer see an option for “UoB support” within Blackboard. This previously appeared in the bottom right-hand corner of Blackboard when you clicked on the question mark in a speech bubble, which is shown below. You will still see the question mark and can access Blackboard’s help pages by selecting ‘Blackboard support’ and going into ‘Blackboard Help’.

Please refer to our online guides or contact digital-education@bristol.ac.uk if you have any queries.