Campus Pack Scheduled Maintenance – March 15th 2014
The Campus Pack engineering team are undertaking an infrastructure upgrade. This upgrade is scheduled for Saturday, March 15th at 01:00 GMT and is expected to last up to 2 hours.
This will affect all of our clients on our UK cluster and Campus Pack will be inaccessible during this time.
If you have any questions please email TEL-Help@bristol.ac.uk
Due to a scheduled server upgrade, Panopto recording and playback may be unavailable between the hours of 1 AM and 4 AM on Sunday, 23rd March.
Please direct any questions to TEL-help@bristol.ac.uk
Turnitin’s latest update includes the option for Instructors to choose to allow any file type as a submission. Although Turnitin will not produce Originality Reports for all file types, this provides the ability to give/receive feedback using Grademark on files for which Originality Reports cannot be generated, and files that cannot be displayed in the Document Viewer. This includes images, music, video, and other file types. Turnitin have provided the following information about this new feature:
Instructors will see a new assignment setting when creating or editing Paper assignments in Turnitin. The new setting will appear below the assignment name and point value fields, and will have two options: “Allow only file types that Turnitin can check for originality” and “Allow any file type”.
The system default will remain “Allow only file types that Turnitin can check for originality”. The requirements for generating an Originality Report have not been changed, they are:
If “Allow any file type” is selected, any file that is less than 20 MB and that is less than 400 pages in length will be allowed to be submitted. If the submitted file meets the requirements for generating an Originality Report (listed above) an Originality Report will be created for the file.
For more information, go to Turnitin’s Help Centre and search for “allow any file type”. If you have any questions, please contact tel-help@bristol.ac.uk.
We have received reports that Questionmark Authoring Manager is running very slowly. We have reported this problem to our technical support team who are in conversation with Questionmark.
If you do need to make changes to any tests you can still do this through Enterprise Manger accessible from http://qmp.bris.ac.uk/
We will provide all updates through this blog.
If you have any questions please email TEL-Help@bristol.ac.uk
If you know the dates of your Critical Activity on Blackboard or QMP until the end of August 2014, please forward them to TEL-Help@bristol.ac.uk
Please provide the following information:
* Course ID or name
* Date and time of activity
* Type of activity e.g. Submission, Exam
(For online assessment activity could you please include the following code – M for mock, A for assessment and E for final exam)
* Number of students sitting the exam/Submitting
* Room name or number where the activity will take place, along with a contact number (if applicable)
* Contact Name and phone number
This information is vital for the TEL Team to plan system maintenance and upgrade.
All dates will be entered onto the critical dates spreadsheet, you can check your dates by clicking on the link below:
Turnitin have released a fix for the problems encountered when submitting to the service using Internet Explorer (IE).
This fix was released on Friday 24th January and we have had no reports of further problems submitting using IE.
If you have any questions please email TEL-Help@bristol.ac.uk.
Turnitin have slightly changed their assignment submission workflow for instructors and students. This change is specific to users submitting a single file to Turnitin directly via Submit.ac.uk and through the Blackboard integration.
More information (including screen shots) can be accessed here
If you have any questions or feedback please email Tel-Help@bristol.ac.uk.
As part of the ongoing work updating the Secure Area Network storage our colleagues in Information Services need to make some changes to the way Blackboard saves data to the database.
To ensure that Blackboard is running at its optimum in time for the start of teaching next week this work will take place today. As a result Blackboard will be unavailable between 17:00 and 17:30.
If you or your students have any questions please email TEL-Help@bristol.ac.uk
The ongoing problems with the Storage Area Network (SAN) are still adversely affecting the performance QuestionMark Perception (QMP). In order to permanently resolve these issues Information Services will be undertaking urgent work requiring downtime on Friday 17th January. More information on these issues can be located on the IT Services news page.
Apologies in advance for any inconvenience this will cause you or your students.
If you have any questions or concerns please email Hilary Griffiths, Deputy Director Technology Enhanced Learning.
Hilary.Griffiths@Bristol.ac.uk
Blackboard is now available for users following this morning’s work to move the database. Further information can be found in the IT Services update here.
Please accept our apologies for any inconvenience this may have caused to you or your students.
If you have any questions, please email us at tel-help@bristol.ac.uk