Some Blackboard submission points not currently available to students

Last week, the data in Syllabus+ was changed from the 19-20 to the 20-21 academic year, ahead of the August 1 rollover. Consequently, the student groups automatically created in Blackboard courses from this data were also updated. This means that any submission points that were controlled by adaptive release for these groups will no longer be available to the 19-20 students. We are working on resetting these groups. In the meantime, to make the marks and feedback in any affected submission points available to students in Blackboard, please make the relevant column in the Grade Centre available to students, and provide them with a link to “My Grades” in the Blackboard course.

Please accept our apologies for this unexpected issue.

UPDATE: This issue has been fixed. The 19-20 groups in Blackboard have now been reset with the correct student enrolments.

Blackboard 2020 courses delayed, new templates available

The annual Blackboard course rollover is being delayed in order to allow as many schools as possible to take advantage of the new standard Blackboard templates. Therefore, your 2020 courses may not be available to you until the week beginning August 10th. For schools that have adopted the templates, their 2020 courses are already being made available. If you have any queries, please contact

Blended teaching and learning tools requirements gathering

The Digital Education Office is leading work to document learning and teaching activities which are not easy to do, or do well, with our current digital tools. If you have a suggestion for a new tool please let us know by adding it to the software request form. On the DEO website, the form is housed in a web page which highlights tools which are in the process of being purchased. We will also update this page with tools which have received a high number of requests (in case you want to keep abreast of what might be available or upvote something).

If you have already submitted a request to the DEO, BILT or IT Services we will add it into the requirements gathering for you.

This is part of a co-ordinated effort by IT Services and the DEO to collate requirements for software and hardware that will be needed to support teaching next year. There is also a separate form to request access to specialist teaching software – all forms are available from the blended learning Sharepoint site.

Blackboard upgrade 2020, 5 – 6 August

The Digital Education Office will be upgrading Blackboard from 5 pm on Wednesday 5th August 2020. Blackboard will be unavailable until midday on Thursday 6th August. (Please note that these dates have been changed from those announced earlier, following consultation with schools.)

This update is part of essential service maintenance. The core Blackboard functionality and interface will remain the same, but the upgrade will allow us to explore integration with Microsoft Office 365. 

Blackboard maintenance, 7am-8am Sunday 31 May

UPDATE: Blackboard have informed us that this maintenance is not required on our system, so there will be no downtime.

In order to ensure the stability of Blackboard during the exam period, essential maintenance will be carried out on the system between 7am and 8am (BST) on Sunday 31 May. During this time, Blackboard will not be available, so please plan accordingly.

Please accept our apologies for any inconvenience this downtime causes.

Collaborate maintenance, Wednesday 8 April, 11 pm – 3 am

Blackboard will be performing scheduled maintenance for Collaborate between 11 pm on Wednesday 8 April and 3 am on Thursday 9 April. You will experience intermittent availability of the scheduler, sessions and recordings during this time. Blackboard will try to minimise downtime and will not necessarily use the entire maintenance window.

Please accept our apologies for any inconvenience this causes.