We have been made aware of reports of issues with the Record Now software that is used to manually create recordings in rooms. This problem has not affected the recordings of scheduled activities but may mean that there was a delay in publishing these to Re/Play.
IT services have now resolved this issue. If students have reported that they are having problems accessing recordings they should be able to retry the service now.
Please see the IT service status pages for further information.
Questionmark will be carrying out scheduled maintenance on Saturday 20 January 2024 between 09:00 and 15:00.
The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.
During this time users may experience service disruption. We apologise for any inconvenience caused.
If you have any questions, please email digital-education@bristol.ac.uk.
Questionmark will be carrying out scheduled maintenance on Saturday 16 December 2023 between 09:00 and 15:00.
The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.
During this time users may experience service disruption. We apologise for any inconvenience caused.
If you have any questions, please email digital-education@bristol.ac.uk.
The issue identified yesterday which resulted in a time-out error when taking Qwickly Attendance is now resolved. Our supplier has confirmed that they have fixed the problem, and the system is now working as expected.
Instructors who need to enter past attendance for sessions which took place on Monday, February 13th can do so by following the steps in this video: https://goqwickly.com/product-resources/?id=141#howtovideos.
Apologies for any inconvenience caused.
If you have any queries please contact digital-education@bristol.ac.uk