Tag Archives: AI detection

[Resolved] Turnitin AI detection interruption of service

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Earlier this month, we discovered that some AI writing detection reports in Turnitin had not been generated. Upon investigation, Turnitin confirmed that this was due to an error at their end, and that the issue occurred between 31 July and 5 August.

Today, Turnitin engineers reported that they have regenerated the AI reports for submissions made during that period.

We have spot checked some of the affected submission points and can confirm that the AI reports have now been successfully generated.

We apologise for the inconvenience caused and are grateful for your patience while we were working to resolve this issue. If you have any queries, please contact digital-education@bristol.ac.uk.

[Closed] Turnitin AI detection interruption of service

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It has come to our attention that the AI writing detection reports in Turnitin LTI were not generated for submissions made between 1 August and 5 August. We are currently investigating this issue with the supplier and will provide updates as soon as we receive further information from their support team.

In the meantime, if your course has been affected and you need to regenerate these reports, please contact us at digital-education@bristol.ac.uk, providing a list of the affected courses and their respective submission points.