The issue affecting some Turnitin bulk downloads has been resolved. The issue was first reported on Tuesday 9th March and Turnitin informed us it was resolved at 13:00 on Wednesday 10th March. During this period users may have been unable to bulk download Online Grading Papers (papers with annotations and feedback) through the Assignment Inbox, attempting to do so generated an error message. Our testing has confirmed this is now working again.
We apologise for any inconvenience caused. If you have any questions, please contact firstname.lastname@example.org