[Resolved] Issue affecting marking groups in Turnitin

To fix the issue affecting marking groups in Turnitin, please try refreshing the Assignment Inbox, using the refresh button in the top right-hand corner.

Step-by-step guide:

  1. Click on the Turnitin submission point to access the Assignment Inbox
  2. Make sure the first filter is set to All Students
  3. Click the Refresh Inbox Data button with a circular arrow, in the top right-hand corner of the Assignment Inbox
  4. Try the filter again (if it still doesn’t work, please close and re-open the submission point)
  5. If steps 1-4 do not work, please try accessing Turnitin from within the Grade Centre at least once using “Mark User Activity” (and close and re-open the course if required)
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