The Digital Education Office is aware of an issue with TurningPoint in which users are unable to log in, and receive the error message shown below. We are currently investigating and will provide an update soon.
We apologise for any inconvenience.
Author: Naomi Beckett
Turnitin services now back to normal: 20th October 16:45
Turnitin have informed us they believe the issues that they had earlier are now resolved.
Users may experience slowness while using the service as the system recovers.
Please accept our apologies for any inconvenience caused.
Turnitin service disruption: 20th October at 15:00
Turnitin have advised us that there is an issue with some users accessing Turnitin. We will update you with any new information when we have it.
More information can be found on the Turnitin Status page.
We apologise for any inconvenience.
Questionmark scheduled maintenance: Saturday 17th October
Questionmark Scheduled Maintenance
Questionmark have advised us that there will be scheduled maintenance taking place on Saturday 17th October from 07:00 – 19:00 BST. The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.
During this time all users may experience service disruptions. We apologise for any inconvenience caused.
If you have any questions, please email digital-education@bristol.ac.uk
Turnitin service disruption now restored.
We have been advised that Turnitin experienced disruptions to their service on Friday 18th September between 22:00 and 01:00. Users may have been unable to upload papers or generate reports. This issue has now been resolved.
We apologise for any inconvenience. For more information please see Turnitin’s Status page.
Questionmark scheduled maintenance: Saturday 19th September
Questionmark have advised us that there will be scheduled maintenance taking place on Saturday 19th September from 08:00 – 20:00 BST.
The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.
During this time all users may experience service disruptions. We apologise for any inconvenience caused.
Issues to Turnitin’s service on Sunday 30th August. Now resolved.
Turnitin users may have experienced issues with its service on Sunday 30th August. This was due to an issue with a third party network party provider. All services have now returned to normal.
We apologise for any inconvenience caused.
Questionmark scheduled maintenance: Saturday 15th August
Questionmark have advised us that there will be scheduled maintenance taking place on Saturday 15th August from 08:00 – 20:00 BST.
The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.
During this time all users may experience service disruptions. We apologise for any inconvenience caused.
Turnitin scheduled maintenance: Saturday 1st August
Turnitin scheduled maintenance: Saturday 1st August
Turnitin have advised us that there will be scheduled maintenance taking place on Saturday 1st August from 16:00 – 22:00 BST. Turnitin services will be unavailable at this time.
We apologise for any inconvenience caused. If you have any questions please email digital-education@bristol.ac.uk or visit the Turnitin Status page.
Questionmark Scheduled Maintenance: Saturday 18th July
Questionmark Scheduled Maintenance: Saturday 18th July
Questionmark have advised us that there will be scheduled maintenance taking place on Saturday 18th July from 9:00 – 15:00 BST. The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.
During this time all users may experience service disruptions. We apologise for any inconvenience caused.
If you have any questions please email digital-education@bristol.ac.uk