DEO supports the development of student digital capabilities 2022/23

The Digital Education Office (DEO) will be piloting a new tool to support the development of student digital capabilities in 22/23. The Jisc Digital discovery tool provides students with opportunities to reflect on skills, identify areas for improvement and be directed to the support and help they need for their time studying, as well as with any future life or career endeavours. As an institution, the tool will enable us to map existing support for digital capabilities and discover gaps in our provision. This project will be led by the Student Digital Learning Experience team within the DEO.

Students can keep up to date with the project by subscribing to our student-facing DigiTalk blog. The Student Digital learning Experience team are also developing resources, such as our Digitally Skilled video series, which are based on the Jisc digital capability framework, and can be found on our Student Support Learning Online page.

If you have any questions, please contact

Fix for PowerPoint polling not opening in TurningPoint

Some TurningPoint users may have been aware that PowerPoint Polling has been greyed out and unavailable when opening TurningPoint. This can be resolved by setting a repair in the Microsoft applications. Please complete the following steps. You may need to restart your computer.

  1. Click the Windows Icon (the four small squares in the bottom left of your screen)
  2. Click Settings Cog
  3. Click Apps
  4. Scroll down until you reach Microsoft Office 365 Apps for Enterprise – en-us
  5. Select this with a single click
  6. Click Modify
  7. When prompted click Yes
  8. When prompted select Online Repair, and then click Repair. You may have to restart your computer after the repair process is complete.

Most staff on laptops should be able to apply this fix. Those on desktops may require admin rights in which case IT Services would need to be notified to assist in running the fix. Please quote Incident# 61639 in your ticket to IT services.

Helpful hint

A helpful hint when using PowerPoint polling in TurningPoint is to set TurningPoint to open when you open PowerPoint. Complete the following steps.

  1. Open TurningPoint.
  2. Click on the Settings, which is the cog icon in the bottom right of the screen.
  3. Select Software.
  4. Under application, ensure ‘Add-in always loaded’ is checked.
  5. Select Close.

If you have any questions, please contact the Digital Education Office:

New staff development webinar: How to effectively use Mentimeter Pro in your teaching

Mentimeter has been a popular tool for interaction over the past 18 months and the University now has a Mentimeter Pro licence available for staff. Mentimeter is an online polling software that can be used to present live or asynchronous polls, quizzes and word clouds. It can be used for in person or hybrid sessions, as well as for online teaching either synchronously or asynchronously. The DEO will be running training on how to use Mentimeter Pro effectively in your teaching over the next few months.

Our first webinar, run by Naomi Beckett and Sophie Shippen, will be on the 22nd September from 10:30am – 11:30am on MS Teams. All the details, and information on signing up can be found on the DEO Events page.
More information about Mentimeter, and guidance on setting up your own account can be found on the DEO website.

If you have any further questions, please contact

Mentimeter Pro online polling now available to staff

Mentimeter allows you to create polls, quizzes, word clouds and Q&As to be used in live or asynchronous settings. Polling is anonymous and students can download the app, or complete polls from their browser on a laptop, PC or mobile device.

Mentimeter Pro is now available to University staff. The pro version allows poll results to be downloaded, as well as giving you more colour and layout options, introducing the option of creating and sharing presentation templates, and more. Take a look at our Mentimeter page for information on creating your account, or upgrading your free account. If you have any questions, please email

Questionmark OnDemand – Unscheduled Emergency Maintenance: Saturday 23rd January

Questionmark have advised us that there will be unscheduled emergency maintenance on Saturday 23rd January from 19:00 – 20:00 GMT.

During this 60 minute maintenance window, users taking assessments may encounter service disruptions.

We apologise for any inconvenience this may cause. If you have any questions please contact