Brief QMP outage, 27 January, 3.15 pm

IT Services will be moving the server on which Questionmark Perception is located, in the afternoon of Wednesday 27 January. During the move, QMP will be available on a virtual server. Users should not notice any change, except for possibly a brief outage as the service is switched between the physical and virtual server at 3.15 pm, and a similar outage when it is switched back, which should occur at around 3.45 pm. There should be no significant effect on any activity taking place on Questionmark Perception, but the period between 3.15 and 4 pm should be considered an “at risk” period.

We apologise for any inconvenience caused.

Brief QMP service interruption, Thursday 14 January

IT Services are preparing to relocate the Questionmark Perception server. As part of this process, there will be a 30-second interruption to the Questionmark Perception service shortly after 8 am tomorrow, Thursday 14 January. There is very little chance of data loss during this brief outage, but we recommend that work should not be done using Questionmark Perception between 8 am and 8.30 am tomorrow.

QMP at risk period – Mon 8th June 8.00-10.00 am

On Monday 8th June essential network maintenance will be taking place between 8.00am and 10.00am which may affect Questionmark Perception (QMP).  There is no scheduled critical activity at this time. If you are planning activity using QMP we recommend avoiding this period.
IT Services apologises for any inconvenience that may be caused.
If you have any queries please email

30 April 2015 – Problem with QMP

There is currently an issue with Questionmark Perception (QMP) which is causing instability in the system. IT Services are investigating.  Users may experience errors and/or impact on performance. Users who have provided critical examination date information have been informed. If you have any other tests or exams scheduled we advise postponing these or using your backup, such as paper, until the system is back to normal. It may be necessary to take the system down at short notice, so users are advised not to use it until IT Services confirm it is back to normal.
Sorry for any disruption or inconvenience this may cause.
Updates will be provided by IT Services on the IT Services status page.


Critical Dates for TEL Systems

If you know the dates of your Critical Activity on Blackboard or QMP until the end of August 2015, please forward them to

Please provide the following information:

* Course ID or name

* Date and time of activity

* Type of activity e.g. Submission, Exam

(For online assessment activity could you please include the following code – M for mock, A for assessment and E for final exam)

* Number of students sitting the exam/Submitting

* Room name or number where the activity will take place, along with a contact number (if applicable)

* Contact Name and phone number

This information is vital for the TEL Team to plan system maintenance and upgrade.

Questionmark Perception maintenance 24th September 2014

The Questionmark Perception system will be unavailable on Wednesday 24th September 2014. The downtime is required for maintenance.

Thursday 25th will be an “at risk” period – we strongly recommend that you do not run any critical activities on this day. Please let us know ( if you have any critical activity that must run on this day.

Questionmark Perception Groups

Dear colleagues ,

This email is for Questionmark Perception administrators and anyone who manages student accounts and groups using Enterprise Manager.
For this coming academic year, we recommend that you use your existing group (s) where possible. If this is not possible, please email with the name of the new group along with the names of any colleagues who need access to this group, and we will create it for you. 
Renaming or editing groups is not recommended if you need to run reports against these groups with Reporting or Analytics. 
Please subscribe to the TEL blog to receive Questionmark updates and communication.
Kind regards