There was a temporary disruption in access to Turnitin’s AI writing detection tool between 1 and 5 January, which has now been resolved. Submissions affected by this issue will need to be re-submitted to receive a report. Instructions on how to resubmit can be found below.

We appreciate your patience and understanding and apologise for any inconvenience this may have caused. Please email us at digital-education@bristol.ac.uk if you have any questions regarding the AI missing scores.

How to regenerate the AI scores when needed

Step 1. Create a hidden Turnitin submission point

Create a content area which is hidden from students in your course:

1. Ensure that Edit Modeis On.
2. Move your mouse pointer over the + symbol above the course menu and select Content Area. Type in a name for the area (eg Turnitin hidden).
3. Leave Available to Usersunticked and click on Submit.

Add the Turnitin submission point in the hidden content area:

1. Click on the hidden content area in the left menu.
2. Expand the Build Contentmenu and click Turnitin Assignment (LTI). At this point you will go into the Turnitin interface.
3. Enter the Assignment Title (eg Turnitin checks). Add a point value.
4. Set start, due and feedback release dates.
5. Click on Optional Settingsto set Turnitin options.
   1. Make sure Submission settings are set to Do not store the submitted papers
6. When finished, click on Submit.
7. Click on the arrow next to the submission point you have just created and make unavailable. This will ensure if folder becomes visible students will not be able to access the Turnitin submission point.

Hide the Grade Centre column for the Turnitin assignment from students:

1. In the Control Panel, click on Grade Centre, then Full Grade Centre.
2. Find the Turnitin submission point column and click the arrow next to the title.
3. Click Hide from Students (on/off). A red diagonal line through a circle should appear next to the name to indicate that the column is not visible to students.

Step 2. Download original assignments from Turnitin

1. Access the original Turnitin submission point.
2. In the Assignment Inbox, sort the submission by Uploaded date.
3. Identify the assignments that did not get an AI writing score (if submissions are anonymous, you will need to reveal the author of the paper). Select the papers you have identified by checking the boxes in the first column.
4. Click on Download Selected and choose Original Files. A ZIP file containing the selected papers will download.
5. Unzip the folder and make sure you can associate the downloaded files with their author, by renaming the paper using the student number.

Step 3. Upload the assignments to Turnitin

1. Open the hidden Turnitin submission point that you have created.
2. Click on the Submit on behalf of student menu and find the student you would like to submit on behalf of.
3. A message will appear asking you whether you would like to proceed? Click on Continue.
4. Choose the file corresponding to the student.
5. Click on Upload and Review and in the preview page make sure you are uploading the correct file.
6. If you have confirmed that the uploaded file is correct, then click on the Submit to Turnitin button.
7. Repeat step 3 for each file you need to upload.

Step 4. AI and similarity scores

Please keep in mind that the intention of this guide is to regenerate the AI writing score. Please refrain from focusing on the similarity score, as it will return a high similarity since it will be compared against the originally submitted file.