[RESOLVED] Mis-classification of some Blackboard Ultra assessment columns

We’re pleased to confirm that the following issue has been resolved:

Mis-classification of some Blackboard Ultra assessment columns

Please note: ULTRA calculated columns created via the SITS/eVision integration in the past couple of weeks may still display the same issue. You could do either of the following:

  • If marks have not yet been mapped and extracted and you need the correct classification in Marks view, please resend a new uniquely named column from eVision.
  • If the mis-classification of older columns is not critical to your work, you can leave them as they are and map + extract marks using the usual method.

We apologise for any inconvenience caused.

If you have any further questions, please email digital-education@bristol.ac.uk

[Open] Blackboard annotate intermittent issue

Blackboard is continuing to investigate an intermittent issue with document rendering in the Annotate tool, which is affecting users globally.

When this happens, students submitting assignments with attachments might see an error message asking them to try again later. Please note that this does not stop the submission, but it can be confusing as students cannot view the document’s content during the upload process. However, students can confirm that their submission has been successful by looking at their digital receipt.

Blackboard developers are collaborating with their partners to fix it, and a solution will be included in a future update.

If you have any questions or encounter this issue and need support, please email us at digital-education@bristol.ac.uk.

[CLOSED] Mis-classification of some Blackboard Ultra assessment columns

This issue is now resolved, please see updated blog post:

[RESOLVED] Mis-classification of some Blackboard Ultra assessment columns – Digital Education Office blog

We’ve received reports that some Blackboard Ultra assessments created via the integration with SITS/eVision – specifically, the BBOther or Turnitin submission types, which use calculated columns – are being labelled in the Gradebook as ‘Non-markable items’.

This does not affect the functionality – marks can still be mapped and extracted by the normal method. However, it may cause confusion in the marks view, where these columns show as ‘Non-markable items.’

Anthology is currently investigating the issue. We apologise for any inconvenience and will provide updates as soon as we have more information.

[OPEN] Ultra assignments with Turnitin: submissions can match across integrations in the same course

Please note that, if a Blackboard course has both Blackboard assignments with Turnitin enabled and Turnitin LTI submission points in it, and a student submits similar work to both, the similarity scores for the later submission may be higher, due to it matching the earlier one. This can occur when, for example, a student’s summative submission is based on their previous formative submission. The supplier is aware of this issue and is currently working on a fix.

You can avoid this issue by ensuring that, within one course, you either use Turnitin LTI submission points or Ultra assignments with Turnitin enabled, but not both.

If you have experienced this issue and need assistance updating the similarity reports, please get in contact with us by emailing us at digital-education@bristol.ac.uk.

Ultra assignments with Turnitin: paper deletions will take longer

Please note that Blackboard Ultra assignments with Turnitin enabled do not have an interface to for managing permanent deletions from Turnitin’s Paper Repository. This means that, currently, every permanent deletion request needs to be referred to Turnitin, and may take several days to process. (This is not the case for standalone Turnitin LTI assignments, where paper deletions can be managed from within the Turnitin interface.)

The same applies to restoring any papers deleted in error – these will also require referral to Turnitin, and require additional time to process.

If you need help on how to deal with paper deletions, please get in contact with us by emailing us at digital-education@bristol.ac.uk.