eReserves unavailable between 8am and midday on 9th June

Posted on by annabellabray

e-reserves will be unavailable between 8am and midday on Tuesday 9th June due to essential security patching of servers.

Please note, MyBristol will also be unavailable during this time, however Blackboard can still be accessed via the direct link here:
https://www.ole.bris.ac.uk

Please accept our apologies for any inconvenience this may cause.

For more information please go to:
http://www.bris.ac.uk/it-services/news/2015/butter15may.html

QMP at risk period – Mon 8th June 8.00-10.00 am

Posted on by Tel Team
On Monday 8th June essential network maintenance will be taking place between 8.00am and 10.00am which may affect Questionmark Perception (QMP).  There is no scheduled critical activity at this time. If you are planning activity using QMP we recommend avoiding this period.
IT Services apologises for any inconvenience that may be caused.
If you have any queries please email tel-help@bristol.ac.uk

Blackboard workshops for staff

Posted on by Tel Team

Places are now available on Blackboard workshops for staff in June:

If you are unable to attend, but would like a basic introduction to Blackboard, please contact tel-help@bristol.ac.uk to request a test Blackboard course. We will then provide you with a practice course and instructions on getting started.
There are also support materials from Blackboard , and video tutorials.

If you are interested in a Blackboard or other TEL workshop  tailored to local requirements for yourself and colleagues please also get in touch with tel-help@bristol.ac.uk.

 

Please inform tel-help about critical dates

Posted on by Tel Team

If you have any upcoming critical dates (e.g. assessments or online submission) between May and the end of August, especially during the exam period , please ensure that you have informed TEL help  tel-help@bristol.ac.uk .

You can view and check the critical date information that users have already  supplied.  If you have critical activity that is missing please let TEL help know.

This information is used to help schedule downtime for essential maintenance to Blackboard, QMP and other systems with the least disruption to you and your students. The information also helps TEL and IT Services to more effectively support students and staff in the event of an unexpected disruption to Blackboard, QMP, Turnitin or related services (such as MyBristol).

When providing information please add:

* date of activity
* time of activity
* duration of activity (if applicable)
* type of activity (eg Blackboard assignment submission, Turnitin assignment submission, QMP exam, Blackboard test, Blackboard results release, etc)
* level of activity (eg summative, formative, exam, mock, etc)
* approximate number of students involved
* course ID (for Blackboard), or exam or group name (for QMP)
* school
* room the activity is taking place in (if applicable)
* staff contact details

Many thanks

TEL team

30 April 2015 – Problem with QMP

Posted on by Tel Team
There is currently an issue with Questionmark Perception (QMP) which is causing instability in the system. IT Services are investigating.  Users may experience errors and/or impact on performance. Users who have provided critical examination date information have been informed. If you have any other tests or exams scheduled we advise postponing these or using your backup, such as paper, until the system is back to normal. It may be necessary to take the system down at short notice, so users are advised not to use it until IT Services confirm it is back to normal.
Sorry for any disruption or inconvenience this may cause.
Updates will be provided by IT Services on the IT Services status page.