The service has now been restored.
Between 7 August at 21:00 and 9 August at 17:15, Feedback Studio users may have experienced intermittent access to Similarity Reports, encountered issues with downloading copies of the reports and/or digital receipts, or noticed that Similarity Reports were stuck in processing. Further information is available on the Turnitin status page.
If you have any concerns or questions, please contact us at digital-education@bristol.ac.uk.
Turnitin has informed us that the Feedback Studio is currently experiencing an unexpected service incident.
During this time, users may intermittently find that Similarity Reports are stuck processing or encounter issues when attempting to download a copy of a Similarity Report and/or digital receipt.
Further information is available on the Turnitin status page.
If you have any concerns or questions, please contact us by emailing digital-education@bristol.ac.uk.
Turnitin has resolved a formatting issue that was affecting the display of information in the assignment inbox. This improvement has resulted in the removal of timestamps from the ‘uploaded’ column. Submission timestamps are now visible only when hovering over the submission date or by downloading the Grade Report from the assignment inbox.
Please note that late submissions will still be highlighted in red.
If you have any questions or concerns, please email digital-education@bristol.ac.uk.
Turnitin have now informed us that the issue causing a delay in Similarity Report generation has been resolved.
Starting at 6:49 AM today, an unexpected service incident occurred in Turnitin Feedback Studio, causing a delay in the generation of similarity reports. The impact of this issue was limited and most Turnitin users were unaffected.
If you have any questions or concerns about this issue, or if you have been affected, please email digital-education@bristol.ac.uk.
Turnitin Feedback Studio is currently experiencing an unexpected service incident. Students remain able to submit work but may experience a delay in receiving a Similarity Report.
Further information is available on the Turnitin status page.
If you have any concerns or questions, please contact us by emailing digital-education@bristol.ac.uk.