2025/26 Blackboard courses now available

Posted on by Hanrahan Highland

The annual creation of Blackboard unit courses has been carried out, and the 2025/26 Blackboard courses are available to access. We are now working on building “parent” courses, where these are needed.

This year, all courses are Ultra courses, using the new Ultra templates created with the faculties. You can find your courses in the usual way, by logging in to Blackboard.

Instructor enrolments are copied from the previous year’s courses, where these exist; instructors will need to be manually enrolled onto all new courses. Please contact your school office if you need to be added to any new Blackboard courses.

Information on training and support for Blackboard Ultra is available on the Blackboard Ultra move project site.

Please note that, because of the early creation of courses, some tools that link to other University services outside Blackboard – such as Re/Play and Talis Aspire Resource Lists – will not be fully functional until those services have carried out their annual switch-over. For Re/Play, links to Collections won’t work until mid-July. For resource lists, links can be added to your 2025-26 lists from Thursday 29 May; please contact lib-resource-lists@bristol.ac.uk or your Subject Librarian if you require any support with this.

If you have any other questions or concerns, please email digital-education@bristol.ac.uk.

[RESOLVED] Mis-classification of some Blackboard Ultra assessment columns

Posted on by Cleo Benedetto-Rea

We’re pleased to confirm that the following issue has been resolved:

Mis-classification of some Blackboard Ultra assessment columns

Please note: ULTRA calculated columns created via the SITS/eVision integration in the past couple of weeks may still display the same issue. You could do either of the following:

  • If marks have not yet been mapped and extracted and you need the correct classification in Marks view, please resend a new uniquely named column from eVision.
  • If the mis-classification of older columns is not critical to your work, you can leave them as they are and map + extract marks using the usual method.

We apologise for any inconvenience caused.

If you have any further questions, please email digital-education@bristol.ac.uk

[Open] Blackboard annotate intermittent issue

Posted on by digitaleducation

Blackboard is continuing to investigate an intermittent issue with document rendering in the Annotate tool, which is affecting users globally.

When this happens, students submitting assignments with attachments might see an error message asking them to try again later. Please note that this does not stop the submission, but it can be confusing as students cannot view the document’s content during the upload process. However, students can confirm that their submission has been successful by looking at their digital receipt.

Blackboard developers are collaborating with their partners to fix it, and a solution will be included in a future update.

If you have any questions or encounter this issue and need support, please email us at digital-education@bristol.ac.uk.

Questionmark OnDemand Scheduled Maintenance 18 April 2025 09:00 – 15:00

Posted on by daniel.sinclair

Questionmark will be carrying out scheduled maintenance on Saturday 18 April between 09:00 and 15:00.

The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.

During this time users may experience service disruption. We apologise for any inconvenience caused.

If you have any questions, please email digital-education@bristol.ac.uk

Student access to Turnitin submission points – reminders for assessment period

Posted on by digitaleducation

Ahead of the assessment period, we would like to remind you of two issues that may interfere with student access to their Turnitin submission points:

  1. The “Open in New Window” setting in Blackboard for Turnitin submission points
  2. The use of Internet browsers with strict privacy settings (eg Safari with its default factory settings).

For Administrators: Blackboard ‘web link options’ for Turnitin submission points

We recommend that instructors and administrators edit their Turnitin assignments to open in the same window as the Blackboard page, as opening in a new window may be treated as a “pop-up” window and blocked by some browsers. To do this:

  • Click on the chevron next to the Turnitin assignment and select Edit
  • Scroll down to the Web link options section and change “Open in New Window” to “No”

  • Click Submit at the bottom of the page.
  • You will see a pop-up asking if you would like to change the Turnitin submission to open in a new window; click Cancel.

  • You will exit the Edit page; click on the assignment to check that Turnitin opens in the same tab.

For Markers and Students: Internet browsers with strict privacy settings

We are aware that people are sometimes seeing the error message ‘Invalid or missing state’ when trying to access Turnitin. This issue has been reported to Turnitin and is linked to the privacy settings of the users’ internet browser.

Please make the following information available to students and staff in your school, to assist them if they encounter this error.

If using Safari, we recommend that users try accessing Turnitin via Chrome or Microsoft Edge in the first instance, as Blackboard and Turnitin submissions have been successfully tested with these University-supported browsers.

If switching browsers is not a suitable solution for you, we recommend updating your browser’s security settings to enable JavaScript and third-party cookies specifically for accessing Turnitin submission points.

The ‘Invalid or missing state’ message comes up when launching a Turnitin assignment in a new browser window with third-party cookies and/or JavaScript blocked. This issue can be resolved by adjusting the browser’s Privacy & Security preferences by adding “api.turnitin.com” and “api.turnitinuk.com” to the sites that are allowed to use JavaScript / third-party cookies. This change will ensure that Turnitin’s required background scripts are not blocked.

Once you have completed reviewing your browser’s Privacy & Security preferences, please close your active browser and re-open a new browsing session so that any changes can take effect.

If you experience any problems, please contact the DEO via digital-education@bristol.ac.uk.

[CLOSED] Mis-classification of some Blackboard Ultra assessment columns

Posted on by Hanrahan Highland

This issue is now resolved, please see updated blog post:

[RESOLVED] Mis-classification of some Blackboard Ultra assessment columns – Digital Education Office blog

We’ve received reports that some Blackboard Ultra assessments created via the integration with SITS/eVision – specifically, the BBOther or Turnitin submission types, which use calculated columns – are being labelled in the Gradebook as ‘Non-markable items’.

This does not affect the functionality – marks can still be mapped and extracted by the normal method. However, it may cause confusion in the marks view, where these columns show as ‘Non-markable items.’

Anthology is currently investigating the issue. We apologise for any inconvenience and will provide updates as soon as we have more information.

[Closed] Blackboard Annotate: intermittent document rendering issue

Posted on by digitaleducation

Blackboard is currently investigating an intermittent document rendering issue affecting the Annotate tool. Instructors using Blackboard assignments and attempting to annotate papers via the online interface may be affected.

The supplier is actively working to restore the service to optimal performance, and we are closely monitoring the situation. We will provide updates as we have them.

If you have any questions or concerns, please email digital-education@bristol.ac.uk.

Questionmark OnDemand Scheduled Maintenance 15 March 2025 09:00 – 15:00

Posted on by daniel.sinclair

Questionmark will be carrying out scheduled maintenance on Saturday 15 March between 09:00 and 15:00.

The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.

During this time users may experience service disruption. We apologise for any inconvenience caused.

If you have any questions, please email digital-education@bristol.ac.uk

[OPEN] Ultra assignments with Turnitin: submissions can match across integrations in the same course

Posted on by digitaleducation

Please note that, if a Blackboard course has both Blackboard assignments with Turnitin enabled and Turnitin LTI submission points in it, and a student submits similar work to both, the similarity scores for the later submission may be higher, due to it matching the earlier one. This can occur when, for example, a student’s summative submission is based on their previous formative submission. The supplier is aware of this issue and is currently working on a fix.

You can avoid this issue by ensuring that, within one course, you either use Turnitin LTI submission points or Ultra assignments with Turnitin enabled, but not both.

If you have experienced this issue and need assistance updating the similarity reports, please get in contact with us by emailing us at digital-education@bristol.ac.uk.