Students not able to view some Re/Play recordings – 27 September

We are currently investigating a small number of reports of students not being able to view some Re/Play recordings in Blackboard. If your students need to view a particular recording urgently, and are having difficulty accessing it, we recommend that you delete the item and re-add it using the following steps:

  1. Log on to Blackboard.
  2. Select the My Re/Play tab at the top.
  3. Locate the presentation you wish to add as a content item.
  4. Ensure the padlock symbol in the bottom right corner is unlocked. If not, click on it.
  5. Navigate to the area in your course where you want to embed the presentation.
  6. Ensure Edit Mode is ON.
  7. From the menu at the top of the page, select Build Content and then Mediasite – link to Presentation/s.
  8. Enter the name of your presentation in the search box and select the grey Search Presentations button.
  9. When located, click in the box to left and Submit.
  10. On the next screen, click OK.
  11. Your presentation will now appear at the bottom of the page and can be moved to the location you wish.

If you have a large number of recordings that urgently need re-enabling, or any questions, please email

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