Category: Turnitin

Brief Turnitin outage 26 January 2016, 8 am

Posted on by Hanrahan Highland

Tunitin have released an update for their integration with Blackboard that addresses a potentially problematic issue. This update adds a confirmation message when a member of staff clicks on one of the “Delete Assignment” links that can be found on the Turnitin Assignments page. As deleting a Turnitin Assignment without asking for confirmation could cause significant problems, we have decided to apply this update promptly.

There will therefore be a brief outage of access to Turnitin via Blackboard at 8 am on Tuesday 26 January. 8 am to 9 am will be an “at risk” period, during which users may experience a slight degradation in speed of access to Turnitin as the update is rolled out across the Blackboard servers.

We apologise for any inconvenience this may cause.

Turnitin update issue

Posted on by Hanrahan Highland

An update to the Turnitin system within Blackboard has brought a new feature – the ability for staff to delete any Turnitin assignment from the list of assignments shown when you click on “Turnitin Assignments” under Course Tools in the course’s Control Panel. Unfortunately, the “Delete Assignment” link appears directly under the “Sync Grades” link for each assignment – and there is no confirmation step, so as soon as you click on the link the assignment is deleted. There is thus a small chance that an assignment could be deleted accidentally by a member of staff trying to sync grades. This will delete the submission point, all assignments submitted to it, and the associated column with all its grades from the Grade Centre.

We are working with Turnitin to adjust this, but in the meantime we would urge you to take extra care when on the “Turnitin Assignments” page in Blackboard courses.

Turnitin “Email Non-Submitters” link should not be used

Posted on by Tel Team

A new link has been automatically added to Turnitin assignment inboxes in Blackboard, giving Instructors the option to “Email Non-Submitters”. Unfortunately, this feature does not currently work with all versions of the Blackboard/Turnitin integration – including the one used at the University of Bristol. Turnitin’s engineering team is planning to remove the link, where it doesn’t work, in the future. In the meantime, instructors should ignore it. Turnitin apologize for any inconvenience.

Turnitin service alert 20 July 2015

Posted on by Tel Team

Turnitin have issued the following announcement about an issue users may have encountered on the 18th, 19th and 20th July, 2015: 

“Some users may have encountered an issue with the Turnitin and TurnitinUK services on the 18th, 19th and 20th of July, 2015.
Images and buttons within the Turnitin service, including the assignment submission page within Turnitin may not have loaded correctly.
This issue may have prevented student users from being able to submit work.
The issue was resolved on the 20th of July, 2015 at 01.15 PST. We apologize for any inconvenience that may have been caused.”

Further information about Turnitin Service status is at:

http://www.turnitinuk.com/en_gb/support/system-status

Issue when editing Turnitin assignment post date

Posted on by Tel Team

We are currently investigating an issue with the Turnitin integration with the Blackboard Grade Centre.

If an instructor edits the Turnitin post date while the associated column in the Blackboard Grade Centre is hidden to students, it causes the relevant column to become visible to students allowing them to see their marks and feedback.

While we test a fix to this problem, when adding a Turnitin point please set the post date to a suitable future date and do not edit this until you are happy for marks and feedback to be released. If you do need to make any changes to the post date please ensure that you check the corresponding Grade Centre column to ensure your settings have been maintained.

If you have any questions please do not hesitate to contact us.