Java plug in certificate pop up box.

If you use a tool in Blackboard that uses a Java plug-in (e.g. Multiple file upload in the content system) you may receive a pop up box asking you to confirm the securitycertificate. Please tick the box that says always trust content from this supplier and click run.

The TEL team are working with our Technical support colleagues to apply a fix to Blackboard to stop this occurring. Once this has been applied and tested we will update this blog.

How can I add a test student to my course?

Instructors can view courses as a student by simply turning editing off or using Student Preview. However, in order to thoroughly test an activity, such as online submission, it is necessary to use a test student account. Instructors can create a test student as follows:

  • In the Control panel of your course click on Course tools
  • Click on Add test student
  • The student username will be your username_s
  • Enter a password, and confirm this.
  • Click Create Test Student

You will need to use the Guest login option when logging in as this student.

Please note: You must keep these details confidential in line with IT Services’s Code of Conduct for the use of computing facilities. You are responsible for any Blackboard use undertaken using this username and password. All test student accounts will be deleted at the end of each academic year.

Ensuring Bibilographic material is excluded in submissions to Turnitin

To ensure that Bibliographic material is excluded when this option is selected in Turnitin the students will need to add one of the following headings above their references:

  • Bibliography
  • References
  • Referenced Works

This heading must be by itself on a new line in the document. The heading must not be followed by an item of punctuation, for example  ‘Bibliography:-‘  will stop Turnitin from being able to recognise the heading correctly and therefore the matches in the reference materials will be included in the originality report score.

Blackboard Mobile Learn is here

What is Blackboard Mobile Learn?

Blackboard Mobile Learn allows  staff and students access to their teaching and Learning materials on Blackboard whenever and wherever they are through their mobile device. Blackboard Mobile  is available in native mobile applications for most popular mobile platforms including including Android™, iPhone®, iPod touch®, iPad® and BlackBerry®


What does it do?

Blackboard Mobile Learn is an extension of the University’s existing Virtual Learning Environment, Blackboard. By downloading the application much of the core content on your units will be available to you on your mobile device. Students and staff are able to access documents, use communication tools including discussion boards and announcements (staff), upload media to discussion boards and blogs and view grades and feedback.

Click here for demos

Does it make everything mobile?

Blackboard Mobile Learn makes a large number of the tools in Blackboard available to mobile users.  There are some differences in access to certain tools depending on the device you have. The link below details the features available to each device.

Applications and Features summary

Where do I get it?

Click on the link below and chose your device from the images.

Student and Staff download here

How do I access University of Bristol Blackboard?

Search for the University of Bristol and tap on the name displayed. When prompted enter your usual Blackboard ID and password.

What do I need to do to access my courses?

Nothing – the plug-in we have added to Blackboard manages the way you see the information on your mobile device across all of your units.

What does it cost?

Blackboard Mobile Learn is available as a free download. Once you have downloaded the application and are accessing Blackboard data costs will be applicable in line with the data package on your device.

Instructors – tracking student activity

There are some known issues with the accuracy of Blackboard statistics from course and item tracking tools. Information about this is available on our blog.

There are 2 other options for tracking student access to files which you may find useful.

1. The first option allows students themselves to indicate that they have accessed an item, e.g. a file

The Performance Dashboard (in the Control Panel under Evaluation)  provides an overview of user activity. This can be used in conjunction with the Review Status function to track student access to items, e.g. files (Review status and the Performance Dashboard can also be used to track other activity).

To set this up, firstly  switch on review status for the item you wish to track, as follows:

  • find the item you wish to track
  • click on the double drop down menu to the right of the item name
  • click on Set review status, then Enable, and Submit

If you then turn edit mode off  it shows a tick box next to an item. Students can tick it to indicate that they have opened/read a document.  This has the potential advantage that it requires  a conscious action on the part of the student.  If you want to encourage students to engage with an item, then asking them to make a judgement that they have read and understood it might be more meaningful than a report which simply says that they have clicked on it.

Reporting on this is either through  the Performance Dashboard, or by clicking on User progress in the dropdown menu next to the item.

2. The second option automatically tracks user access to files through the Blackboard Content system.

You can switch this on as follows:

  1. Click on Control panel, then Content
  2. Click on the relevant content area e.g. the course ID
  3. Find the file
  4. Click on the dropdown options menu (double dropdown menu to the right of the filename)
  5. Click on Edit
  6. Under options tick Enable tracking then click Submit

To see tracking reports  follow the instructions 1 – 4 above but then choose 360 degree view and scroll down to Tracking data.

Sign Up List Building Block – Important information

The Sign Up List tool in Blackboard is a building block provided by a third party. Since well before beginning our upgrade process in the summer to Blackboard 9.1 we have been expecting the release of the new building block – as the developer institution also upgraded to Blackboard 9.1 over the summer. We have left the Sign Up tool as available in Blackboard as we did not want to stop access to any information contained in current courses.

While the current version of the sign up list is still available for use there are some important considerations as it is not fully functioning. If you do wish to use this please read the notes below prior to adding to your course.

What works –

  • Adding a sign up list to content area
  • Students adding themselves to lists
  • Students removing themselves from lists when the list is not full
  • Notification that the list is full
  • Adding students to reserve list
  • Export to excel (does not show reserve list)
  • Export to CSV file (does show reserve list)

What does not work –

  • Instructors manually adding users
  • Instructors manually removing users
  • Students removing themselves when list is full
  • Moving students from reserve list to main list
  • Printing directly from Blackboard

We will post further information as soon as the updated tool becomes available from the the third party, in the mean time another option is to use the sign up functionality in the Groups tool. This has the advantage of linking directly to the Group tools such as email. If you would like some guidance on using this please contact bb-help@bristol.ac.uk.

UPDATE 07/11/2011 – We have now received the alpha version of the building block for 9.1 and this is being added to our test environment so we can fully test functionality.

 

 

Announcement emails do not work when a course has : in the name.

If you receive a message stating that emails have not been sent when posting an announcement, please check your course name. If the name has a colon (:) in the title the email tool in Blackboard will not work. This is a known issue with the software and is due to be fixed in an upcoming Service Pack.

Workaround.

  • Create the announcement as normal
  • Copy the message text
  • Post the announcement
  • Go to course tools and click send email
  • Select the group of users you wish to send the email to e.g. All student users
  • Paste the text from the announcement in to the message box
  • Click Submit

 

Setting up Forum subscription so users can choose to receive email notifications

You can allow subscription to a discussion forum or thread. This means that users can choose to subscribe. If they subscribe they will receive emails when new posts are added.

To allow subscription in an existing forum:
1. Go into the relevant Blackboard course
2. Click on Course tools in the Control Panel, then click on Discussion Board
3. Click on the link to the Discussion Board and find the relevant forum
4. Next to the forum name click on the dropdown arrow, and choose Edit
5. In section 3 “Forum settings” select either Allow members to subscribe to threads or Allow members to subscribe to forum, as appropriate, then click Submit.
6. Users will then see a subscribe button in the forum or in each thread, which they should click on if they wish to receive emails.

You will have the same option to allow subscription if setting up a new forum.

Access Denied or prompted to re-enter username and password – full fix

If the quick LOGOUT fix to resolve Access Denied or the prompt to re-login has not worked you should clear out your cookies and browser history.

In Firefox: Tools/Options/ Privacy/Clear recent history & remove individual cookies (remove all or just the Blackboard ones.)

In Internet Explorer: Tools/ Delete Browsing History. Ensure you delete History, Cookie and Favorites information (if Blackboard is one of your favorites.)

In Chrome: Options(Spanner Icon top right)/Under the Bonnet/Clear Browsing Data/Change timescale to ‘Beginning of Time’/Click Clear Browsing Data

Figure 1: removing browser history and cookies in Internet Explorer.

With Firefox, Safari and Chrome you should then have no further problems. Internet Explorer may continue to ask for your username and password when you open Microsoft documents, simply click Cancel and the documents will still open.

The TEL Support team in the ESU are investigating whether there is a fix we can apply to resolve this browser issue, however the simple steps outlined above should solve the problem. N.B. as this is an issue with browsers you may need to do it on any PC you use.