Service announcements and essential information from the Digital Education Office
The issue affecting Blackboard has been resolved. The service was affected between 1.30pm and 3.45pm. During this time, you may have been unable to add materials to Blackboard (including entering marks, and submitting assessments and tests).
We apologise for any inconvenience caused. If you have any questions, please contact digital-education@bristol.ac.uk.
Blackboard are currently applying a fix which they believe will deal with the issue affecting adding materials to our Blackboard. We will update you when we have further information.
Blackboard is currently experiencing an unexpected partial service disruption. During this time, you may experience an error when attempting to upload materials to Blackboard. Blackboard is investigating.
We apologise for the disruption and will provide an update when we hear anything further.
Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information. You can also check the Blackboard status page.
The issue affecting Collaborate has been resolved. The service was affected between 2.50pm and 3.15pm. During this time, some users may have experienced an error when joining a Collaborate session.
We apologise for any inconvenience caused. If you have any questions, please contact digital-education@bristol.ac.uk.
Collaborate is currently experiencing an unexpected partial service disruption. During this time, you may experience an error when joining a Collaborate session. Blackboard Collaborate is investigating.
We apologise for the disruption and will provide an update when we hear anything further.
Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information. You can also check the Blackboard status page.
The issue affecting Collaborate has been resolved. The service was affected between 7.30 am and 9.30 am. During this time, some users may have experienced an error when joining a Collaborate session.
We apologise for any inconvenience caused. If you have any questions, please contact digital-education@bristol.ac.uk.
Collaborate is currently experiencing an unexpected partial service disruption. During this time, you may experience an error when joining a Collaborate session. Blackboard Collaborate is investigating.
We apologise for the disruption and will provide an update when we hear anything further.
Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information. You can also check the Blackboard status page.
Blackboard has advised us that there will be scheduled maintenance taking place on Friday, November 6, between 1 am and 7 am. The purpose of the maintenance is to upgrade firmware on their datacentre’s cluster switches.
No impact is expected during this time; however, Blackboard is classing this maintenance as potentially service-impacting.
During the maintenance, you can check Blackboard’s service status page.
We apologise for any inconvenience caused. If you have any questions, please email digital-education@bristol.ac.uk.
Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information.
Blackboard Collaborate has advised us that there will be scheduled maintenance taking place on Friday, November 6, between midnight and 4 am. The purpose of the maintenance is to provide critical improvement to Collaborate’s stability and performance.
During this time, users will experience intermittent availability. We strongly recommend avoiding using Collaborate throughout this maintenance window, due to the database maintenance being performed, even if the tool is available.
During the maintenance, you can check Blackboard’s service status page.
We apologise for any inconvenience caused. If you have any questions, please email digital-education@bristol.ac.uk.
Please check the IT service status page to see how the University’s systems and services are working and for planned maintenance information.
The issue with EesySoft Course Reports has now been resolved. It only affected users with the ability quick-enrol so did not affect the vast majority of users.