Service announcements and essential information from the Digital Education Office
Due to technical problems, some Re/Play presentations that were added to Blackboard courses using Blackboard’s “Link to Presentations” tool cannot currently be viewed by students.
If you need to give students access to materials which have become unavailable, you can share Quick Links (URLs) for important presentations. To get a Quick Link, follow the embedding guidance through to step 6, then copy the Quick Link. This can be emailed directly to students or added to your course content.
Some users may currently be experiencing an issue connecting to the Re/Play service. We are working with the supplier to investigate and resolve this problem.
We will provide updates on this blog as soon as we have them. Please accept our apologies for any inconvenience caused.
Some users may currently be experiencing an issue connecting to the Re/Play service. We are working with the supplier to investigate and resolve this problem.
We will provide updates on this blog as soon as we have them. Please accept our apologies for any inconvenience caused.
IT Services will be completing their emergency upgrades to the University network on Monday 22 March between 5.30 pm and 9 pm. This will affect access to some of the services that the Digital Education Office manages, including Blackboard and Re/Play. Further information can be found in the IT Services status item about this work.
IT Services will be making emergency upgrades to the University network on Friday 19 March between 6 pm and 9 pm and on Saturday 20 March between 6 pm and 9 pm. This will affect access to some of the services that the Digital Education Office manages, including Blackboard and Re/Play. Further information can be found in the IT Services news item about this work.
We are still automatically recording a small number of lectures because they were set up that way when originally scheduled. Students will not be able to access these recordings as we have not made the Re/Play catalogue link visible to them in Blackboard.
If you are timetabled to teach these sessions, or are the Unit Director on a co-taught unit, you will still be receiving emails confirming that these recordings have occurred. You can just ignore these emails. We will be working to remove blank recordings.
Please remember to upload any recordings you do make to Re/Play, rather than directly to Blackboard. See uploading recordings to Re/Play for more information.
If you have any questions, contact us at digital-education@bristol.ac.uk
If you are adding videos to your Blackboard Course or Organisation, it is important that you upload these files to RePlay then link to and/or embed them. See: Uploading, enhancing and adding videos to your course.
Video files should not be uploaded directly to Blackboard. This is because RePlay is optimised to host and stream videos, improving the student experience. RePlay also provides captioning and detailed information on how your materials are being used by students.
If you have any questions, please email digital-education@bristol.ac.uk
With blended learning continuing in Teaching Block 2, it is important that all video files created for teaching should be uploaded into Re/Play and not directly to Blackboard.
By using Re/Play, you are storing your content on dedicated video streaming servers which have been optimised for video delivery. In addition to this, there are other benefits to using this service over Blackboard:
Our guidance on how to access and use Re/Play can be found on our website.
Please forward this information on to any of your colleagues who will be teaching in Teaching Block 2.
If you have any questions, or wish to discuss your ideas for using video, please email digital-education@bristol.ac.uk.
The issue affecting Re/Play has been resolved, and you should no longer have any issues accessing the service. We will continue to monitor the service and would like to extend our apologies for this disruption.
If you have any questions, please contact digital-education@bristol.ac.uk.
Some users may currently be experiencing an issue connecting to the Re/Play service. We are working with the supplier and IT Services to investigate and resolve this problem.
We will provide updates on this blog as soon as we have them. Please accept our apologies for any inconvenience caused.