Category: Turnitin

We have previously blogged about an issue whereby Turnitin hidden submission points become available to students after editing the assignment settings eg to change the Post Date. 

We have since seen two verified instances of marks temporarily being hidden from instructors in the Feedback Studio view for a short time (less than a minute) after moving the Post Date. The marks remain visible in the Assignment Inbox view. Both these issues are being investigated by Turnitin. 

 

Workflow changes to minimise impact of these issues

To help avoid potential problems until Turnitin have resolved these issues, we recommend the following workflow if you need to move the Post-Date (eg to deanonymise work): 

1. Move the Post-Date as normal.
2. If the submission point should be hidden from students, make it unavailable again. Double-check the Grade Centre Column is still hidden from students.
3. Go to the Assignment Inbox and open a few submissions. Check the marks appear in the Feedback Studio view.
4. If the marks do not appear, close the Feedback Studio window, wait, refresh the page, and reopen. Our testing has shown marks reappear within less than a minute. If marks do not appear after ten minutes, please contact the DEO. 
5. Sync grades as normal. 
6. Double-check that the marks display correctly in the Grade Centre, the Assignment Inbox view and the Feedback Studio view. 

We apologise if you are affected by this. We will provide an update when we hear more from Turnitin. In the meantime, if you have any concerns or questions, please contact us. 

Turnitin have informed us that the service is back to normal.  There was degradation which may have meant users were unable to view submissions and/or similarity reports, or may have experienced slowness when accessing the service between the following times:

Wednesday 9th December: 15:13 – 21:30 GMT.

Apologies for any disruption this may have caused.  Further information is available on the Turnitin service status page.

Turnitin have informed us that the service is experiencing further disruption.  You may find that you are unable to view submissions and/or Similarity Reports, or experience slowness when accessing the service.

Apologies for any inconvenience this may cause.

More information can be found on the Turnitin Status page

Turnitin have informed us that the service is back to normal.  There was degradation which may have caused a delay in generation of similarity reports between the following times today, 9th December: 05:36 – 13:20 GMT.

Students were able to submit as normal, although previews of submissions may have taken longer than usual to appear.

Apologies for any disruption this may have caused.

 

Turnitin have informed us they believe the issues that they had earlier are now resolved.

Users may experience slowness while using the service as the system recovers.

Please accept our apologies for any inconvenience caused.

Turnitin have advised us that there is an issue with some users accessing Turnitin. We will update you with any new information when we have it.

More information can be found on the Turnitin Status page.

We apologise for any inconvenience.

We have been advised that Turnitin experienced disruptions to their service on Friday 18th September between 22:00 and 01:00. Users may have been unable to upload papers or generate reports. This issue has now been resolved.

We apologise for any inconvenience. For more information please see Turnitin’s Status page.

 

Please read this information if you use or administer Turnitin for anonymous marking.

With the recent Blackboard upgrade, essential to ensure our Blackboard service remains supported, we were also required to update the Turnitin integration. Unfortunately, in the newer version Turnitin have changed the Sync Grades functionality so it cannot be used to send submission information (marks or submission status) from Turnitin to the Blackboard Grade Centre while anonymity is on.

Does this affect me?

The change affects you if you have previously used Sync Grades to:

• Check to see which students have or have not submitted while an assignment is anonymous
  and/or
• Run anonymous moderation

If you are affected please read the information about alternatives to sync grades before setting up any new Turnitin assignments. If in doubt contact the Digital Education Office for further advice.