Bulk uploading marks and feedback processing page not completing

When bulk uploading marks and feedback, some users have reported that the processing page appears to never complete. Our testing has shown that, despite this, the upload itself does actually complete and can be accessed via the “Uploaded Packages” page. We therefore recommend that you leave the processing page for slightly longer than the usual upload time before clicking on the ‘Click here’ link to access the “Uploaded Packages” page.

Blackboard has been informed of this issue.

If you find you are experiencing any issues with the bulk upload tool, please contact us at digital-education@bristol.ac.uk.

Campus Pack in Blackboard frozen from 24 June

The Campus Pack features in Blackboard will become unavailable from 24 June, because the tool is no longer being supported by the supplier. Once Campus Pack is unavailable it will not be possible to add new Campus Pack items into courses; Blackboard’s own blogs and wikis can still be used, of course.

If you have a Blackboard course or organisation that already contains Campus Pack features, you will still be able to access these as you can at present. Students will also be able to access them to view old posts unless you choose to make Campus Pack unavailable in your course.

From the summer of 2023, the deprecation of Blackboard building blocks will mean that Campus Pack features will not be accessible at all. If you want to download your own copies of Campus Pack items over the coming year, please follow the directions in our ‘Saving content from Campus Pack‘ guide.

Details of these changes, and the rest of the DEO summer work, can be found on our Service Improvements page.

Questionmark scheduled maintenance Saturday 18 June 2022 09:00- 15:00

Dear colleagues,

Questionmark Scheduled Maintenance: Saturday 18 June 2022 –  09:00-15:00

The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.

During this time all users may experience service disruptions. We apologise for any inconvenience caused.

If you have any questions, please email digital-education@bristol.ac.uk

[Closed] Turnitin Similarity Report and Feedback Studio degraded performance

This issue has now been resolved.

Turnitin are reporting degraded performance affecting Similarity Reports and Feedback studio. During this time you may find you are unable to load, or experience slow loading times for, Feedback Studio.

Students remain able to submit work and view marks and feedback.

We apologise for any inconvenience and will blog again when this issue has been resolved. You can also track this incident on the Turnitin status page.

If you have any questions or concerns, please email digital-education@bristol.ac.uk.

Questionmark scheduled maintenance Saturday 21 May 2022 09:00- 15:00

Dear colleagues,

Questionmark Scheduled Maintenance: Saturday 21 May 2022 –  09:00-15:00

The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.

During this time all users may experience service disruptions. We apologise for any inconvenience caused.

If you have any questions, please email digital-education@bristol.ac.uk