Questionmark have informed us they will be performing scheduled maintenance on Saturday 18th January between 9am and 3pm. Users may experience service disruptions during this time.
If you have any questions please contact digital-education@bristol.ac.uk
Please be aware that there is scheduled maintenance taking place from 6pm on 12th September to 2am on 13th September. This will impact Single Sign On, and access to Blackboard. Apologies for any inconvenience caused.
For more information, please see the IT Services IT Status Page
Questionmark have now resolved the log in issue that was occurring this morning. Users should now be able to log in using single sign on.
https://www.bristol.ac.uk/digital-education/support/tools/questionmark/
We are aware that there is a problem with logging into Questionmark this morning. We have been in contact with Questionmark and have been told this issue will be resolved this morning.
We sincerely apologise for any inconvenience caused, and will update the blog when we have more information.
Questionmark has now been upgraded to version 6 and the new cloud-based On Demand service is available for use.
Users can log in using the links at:
www.bristol.ac.uk/digital-education/support/tools/questionmark/
Existing content, schedules and users have been migrated into the system.
Support materials are available at:
www.bristol.ac.uk/digital-education/support/tools/questionmark/
If you have any queries please contact the Digital Education Office.
The University’s online assessment platform, Questionmark, is being upgraded to version 6 and migrated to the cloud-based On Demand service. This work is essential as our current version of Questionmark, Perception 5.7, will no longer be supported by the company after July 2019.
Following consultation with users, the change has been scheduled for the week commencing 29th July 2019 and it is likely that Questionmark will be unavailable throughout the week. This downtime will be confirmed once a trial migration has been completed (expected by Easter).
Further information and contact for queries
This announcement is for staff who use Questionmark. We have been informed by Questionmark that they will no longer provide support for the University’s current version, Perception 5.7, after July 2019. This means that we will need to upgrade our service before 31st July 2019.
Action required:
In order to help us identify a suitable time to upgrade please complete this form to let us know:
any assessments planned between 10th June and 31st July 2019
whether you would like to try out the new version of Questionmark
Deadline: Friday 18th January 2019
Contact for queries: digital-education@bristol.ac.uk
The Questionmark Perception Terminal Server needs to taken down briefly to have security updates applied to it. This work has been scheduled for Wednesday 20 June between 8 am and 9 am, although the actual downtime will only last for about ten minutes, at around 8.30 am. Please accept our apologies for any inconvenience this causes.
If you have any questions, please contact digital-education@bristol.ac.uk.
IT Services will be moving the secondary Questionmark Perception server to an improved installation on Thursday 12 April, between 8 am and noon. This means that the service will be relying on the primary server for that time, and hence it is to be regarded as an “at risk” period. We do not expect this process to have a significant effect on the service, although there may be a few brief outages.
If you have any questions or concerns, please contact digital-education@bristol.ac.uk.