We are pleased to confirm the issue with users not being able play back some recordings in Re/Play is now resolved.

Please accept our sincere apologies for any inconvenience that this may have caused.

If you have any further questions, please email digital-education@bristol.ac.uk.

Mediasite have advised us that there will be scheduled Re/Play maintenance taking place on Saturday, January 22nd, between midnight and 4 am. During this time, users will experience brief periods with no availability. The purpose of the maintenance is to update Re/Play to the latest version. This is not a major update and will be addressing a number of bug fixes.

We apologise for any inconvenience caused. If you have any questions, please email digital-education@bristol.ac.uk.

We are pleased to confirm the issue which was affecting playback of Re/Play videos in Blackboard is now resolved. The Digital Education Office is continuing to monitor the service.

If you have any questions, please email digital-education@bristol.ac.uk. Please accept our apologies for any inconvenience caused.

We are currently investigating an issue with users not being able play back recordings in Re/Play. We are currently working on a resolution with the supplier.

Please accept our sincere apologies for any inconvenience that this may be causing. Updates will be posted on this blog.

If you have any further questions, please email digital-education@bristol.ac.uk.

As part of your planning for TB2, don’t forget that you can request changes to what is recorded within Re/Play. As standard, we only record the audio and the slides of your lectures, but other options are available:

• Video Capture – if you use moving images or the visualiser as part of your teaching, you can request a faster capture which give smoother playback of moving images (eg your hand and writing).
• Camera Capture – in a number of our equipped rooms, we have cameras installed to capture the chalk or white boards in addition to the screen. If you use these as an integral element of your teaching, you can ask for this to be enabled.
• Live Streaming – if you need to stream what is being recorded in the room to students unable to attend in person, you can request this option, with the stream link available in Blackboard at the same time as the session.

If you would like to request any of the above, please email the IT Service Desk with the unit code at least 48 hours before the lecture.

If you have any questions, please email the Digital Education Office.