Lecture Recording Issue – Friday 15th November 2024

We are aware of an issue affecting the automatic recording of some lectures on Friday 15 November 2024. While most scheduled recordings were successfully processed, some sessions were not recorded due to the recording ‘red light’ not activating. 

To avoid disruptions, we recommend checking that the red light activates at the start of your session. If it doesn’t, you can use the Record Now feature to manually start the recording. Instructions for using Record Now are available on our Lecture Capture pages. Manually started recordings will appear in your ‘My Re/Play’ area and can be added to your Blackboard course space in several ways. 

If you have been affected by a recording not being captured, and a recording from a previous year could serve as a useful substitute for your students, please contact us at digital-education@bristol.ac.uk for assistance in sharing it. 

We sincerely apologise for any inconvenience this may have caused. Our team is actively working with the supplier to investigate and resolve the issue.

Questionmark OnDemand Scheduled Maintenance 19 October 2024 09:00 – 15:00

Questionmark will be carrying out scheduled maintenance on Saturday 19 October between 09:00 and 15:00.

The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.

During this time users may experience service disruption. We apologise for any inconvenience caused.

If you have any questions, please email digital-education@bristol.ac.uk

Launching the new tool for transferring marks from Blackboard to SITS/eVision

We’re excited to announce the launch of the new ‘Grade Approval’ tool for transferring marks from Blackboard to SITS/eVision. This advanced tool features a powerful new search function, enabling quick and efficient identification of students and assessment marks. While the functionality remains the same, Blackboard have significantly improved the user interface, making it easier to transfer marks from Blackboard to SITS/eVision.

The new tool is now available for both Original and Ultra courses. It replaces the ‘Mark Approval and Transfer’ tool (which was available from the Grade Centre > Manage area). Please refer to the updated guidance on BEAM – specifically, section 3.2 for extracting marks for assessment, and section 4 for reassessment, for Original courses. Information about mark extraction in Ultra courses is included in the Ultra Assessment Workflows guidance.

If you have any queries, please contact digital-education@bristol.ac.uk.

Questionmark OnDemand Scheduled Maintenance 21 September 2024 09:00 – 15:00

Questionmark will be carrying out scheduled maintenance on Saturday 21 September between 09:00 and 15:00.

The purpose of the maintenance is to deploy system updates to ensure the ongoing reliability, security and up time of the platform.

During this time users may experience service disruption. We apologise for any inconvenience caused.

If you have any questions, please email digital-education@bristol.ac.uk

Resource Lists (Talis Aspire Reading Lists) update

Detailed instructions about how to create new Resource List links in Blackboard Original courses, using the updated Talis Aspire tool, can now be found on the Library website (support guide 5: “Publishing and sharing your list”), alongside contextual information on creating and managing the lists themselves. If you need support with updating your links, or with Resource Lists in general, please contact lib-resource-lists@bristol.ac.uk, including the unit code and name of your unit in the message.

To create new Resource List links in Blackboard Ultra courses, please follow the DEO guidance.

The old links are still working, allowing you to refer to these while creating your new links, but will stop working by the end of September, so please create the new links as soon as possible. Note that the Resource Lists themselves do not need to be updated – these will still work fine – it’s only the links to the Lists from inside Blackboard that need updating. Any links created by the old method, such as those copied from a previous year’s course, should be deleted once the new links have been created.

Please accept our apologies for the inconvenience.

Talis Aspire Reading Lists changes

As part of the improvements to the ways other tools are integrated with Blackboard, the Talis Aspire Reading Lists integration has been upgraded, so the links in this coming year’s Blackboard courses to Talis Aspire Reading Lists (or Resource Lists) will need to be updated accordingly. Note that the Talis Lists themselves do not need to be updated – these will still work fine – it’s only the links to the Lists from inside Blackboard that need updating. Unfortunately, there is no way to automatically convert the old links to the new format, so the links will need to be re-added, following our guidance. Any links created by the old method, such as those copied from a previous year’s course, should be deleted.

Please accept our apologies for the inconvenience.

If you have any questions, please contact digital-education@bristol.ac.uk.

Service Improvements from the DEO

Each year, the Digital Education Office delivers a plan of work on our digital education environments and systems. This plan includes any significant system changes or software upgrades, but also includes more minor changes to systems and processes, ensuring everything works well for the next academic year.

We have updated the Service Improvements page, documenting and advertising completed work and letting you know what to expect in terms of improvements before the start of term. Any major changes will also have been announced via other channels, such as this blog and the staff bulletins.

Important update on marks extract from Blackboard to eVision/SITS

We are currently working on enhancing the marks extraction tool that transfers marks from Blackboard to eVision/SITS. During this time, you might encounter issues with transferring marks for assessments that have due dates/times. We are actively working with our service provider (Anthology) on resolving these problems and expect to have them fixed by September 6. Marks for assessments with a due date/time that need to be transferred out of Blackboard before September 6 should be manually entered into eVision/SITS.

Thank you for your patience and understanding.

If you have any queries, please contact digital-education@bristol.ac.uk.

DEO drop-ins and webinars for staff

To support you in teaching and assessment online, the DEO is continuing to run daily drop-ins as well as subject-specific webinars for colleagues who teach or support teaching.  These can be found by logging into Develop and using the topic “Learning and Teaching” or by entering “Digital Education Office”  in the search box.  Alternatively, if you are interested in a specific course simply enter the name in the search box.

Upcoming sessions include:

  • Blackboard basics
  • Re/Play: managing video content
  • Turnitin for administrators

We also run a number of self-paced courses.  These include:

  • Digitally Ready for administrative staff
  • Mentimeter – learn how to engage your audience and create exciting presentations
  • Multiple Choice Questions: principles and practice
  • Multiple Choice Tests in Blackboard: uses, ideas and hands-on practice

You can find details on how to access drop-ins on our Events page.

If you have any queries, please contact digital-education@bristol.ac.uk.

SafeAssign Maintenance, Monday 26 August

On Monday, 26 August, between 10:00 and 13:00, SafeAssign will undergo a maintenance update.

SafeAssign users may experience disruptions for up to two hours while the service is temporarily unavailable. Once the maintenance is complete, Blackboard submissions using SafeAssign will be processed with a delay. However, no data loss is expected.

This downtime is necessary for a backend infrastructure update as SafeAssign transitions to a new system.

If you have any questions about this update, please refer to the Blackboard status page, or email us at digital.education@bristol.ac.uk.