In line with the University’s Data Retention policy, we will be deleting all Blackboard unit courses from the academic year 2015-16 (and earlier). These courses are already unavailable to staff and students. The deletion will take place on September 1 – please contact the DEO (digital-education@bristol.ac.uk) before that date if you have any questions or concerns about this process. Once the courses are deleted, their content will no longer be available on our Blackboard system.
Category: Service announcements
Questionmark upgrade successful
We are pleased to announce that our Questionmark on-demand system has been successfully upgraded to Next Gen Scheduling and is now available to staff and students. This upgrade introduces a new scheduling interface and an improved student assessment interface, which will enhance their exam experience.
New Turnitin AI writing score column in the Assignment Inbox
From 5 August 2025, Turnitin has introduced a new AI writing score column within the Assignment Inbox of the classic Standard Assignment in Feedback Studio. This feature is retroactive and applies to previously submitted work.
The AI writing score column is only visible to instructors on the course. Students do not have access to it.

Before the AI writing scores become visible, users must first read, scroll down and accept a disclaimer. This will appear the next time you access a Turnitin assignment and only needs to be accepted once. If the disclaimer is declined, the AI score will remain blurred in the submission list.
If you have any questions about this feature, please get in contact with digital-education@bristol.ac.uk.
Scheduled Turnitin Maintenance, Saturday 9 August, 2025
Turnitin have informed us that their services will be unavailable due to scheduled maintenance on Saturday 9 August between 16:00 and 22:00 BST. During this maintenance window, users will be unable to submit or mark papers, or to view marks, feedback or similarity reports.
Further information is available on the Turnitin status page.
Please accept our apologies for any inconvenience this may cause.
Questionmark upgrade, 4-7 August 2025
Questionmark will be upgrading our system on 4 August 2025. During the upgrade, the system will remain available but ‘at risk’. We don’t recommend using Questionmark between 4 and 7 August – this period will be used to carry out critical testing and configure the settings for the new system.
This upgrade introduces a new user interface for both staff and students, as well as enhanced functionality, including the Questionmark secure browser and Next Gen scheduling.
We apologise for any inconvenience this may cause. If you have any questions, please contact digital-education@bristol.ac.uk.
Deletion of Re/Play content.
As part of our summer programme of work, we will be deleting the oldest lecture capture content from the Re/Play service. This content was recorded in the academic years 2015-16, 2016-17 and 2017-18. These recordings were made for students who have now completed their programmes of study and the majority of them have not been viewed in the last three years.
These recordings will be removed from the system on 1st September 2025. If you require any recordings from this period, please email digital-education@bristol.ac.uk with the unit code, title of the recording and date it took place, and we will transfer ownership.
This will not affect any recordings made by an individual or manually uploaded into the system. If you have any questions, please contact the Digital Education Office by emailing our team.
Xerte issue now resolved
The issue with Xerte reported yesterday has now been resolved. Authors can now see their projects when logged into the authoring portal.
We will continue to closely monitor the service. Please contact us if you experience any issues using the service.
Projects not showing up in Xerte authoring tool
We are aware of an issue with Xerte, where authors preexisting projects are not displayed when logged into the authoring portal. Similarly they cannot create new projects.
Published projects are working as expected, e.g. embedded Xerte projects in Blackboard or using the supplied weblinks.
IT Services have been informed and are investigating the issue. We will provide updates via this blog.
[RESOLVED] Re/Play authorisation error affecting unit collections
The issue where students and staff could not access some Re/Play recordings through Blackboard course menu links (Re/Play Collections) has been resolved following a software version update applied overnight on 29th April.
We will continue to closely monitor the service.
[Resolved] Marks extract from Blackboard issue
The issue with extracting marks from Blackboard to eVision was resolved yesterday, 29 April, at around 5 pm. It was caused by a University-wide issue with Microsoft web applications.
Please accept our apologies for the disruption.