Turnitin have now advised us that the issue affecting Turnitin Feedback Studio has been resolved.

If you have any questions or concerns, please email digital-education@bristol.ac.uk.

Edit: Turnitin have advised us that the emergency maintenance is taking longer than anticipated.

To resolve the issue affecting Turnitin Feedback Studio, Turnitin have advised us that there will be emergency maintenance taking place today, Wednesday 6th April from 11:00 BST and is expected to last for an hour. We apologise for any inconvenience caused. If you have any questions, please email digital-education@bristol.ac.uk.

You can stay up to date with Turnitin system status by visiting the Turnitin status page.

This issue has now been resolved.

Turnitin have reported they are currently experiencing an unplanned service incident.

Staff using the Feedback Studio may experience intermittent errors.

We apologise for any inconvenience and will blog again when this issue has been resolved. You can also track this incident on the Turnitin status page.

If you have any questions or concerns, please email digital-education@bristol.ac.uk.

The issue affecting some users getting error messages or delays when accessing or submitting Turnitin papers appears to have been resolved.

This issue now appears to be resolved.

Some users are currently getting error messages or delays when accessing or submitting Turnitin papers. This appears to be affecting all institutions using Turnitin.

This has been reported to Turnitin and we will provide an update as soon as we have any further information from the supplier.

We apologise for any inconvenience. If you have any questions or concerns, please contact digital-education@bristol.ac.uk

‘Exclude assignment template’ is a new option for Instructors which allows a template to be attached to a Turnitin assignment, the content of which will automatically be excluded from the Similarity Report. The template could, for example, include standard text or a cover sheet.

How to access this new feature? 

When setting up or editing a Turnitin assignment, ‘Exclude assignment template’ is found under Optional settings:

Figure 1: Exclude assignment template menu.

You have two options:

1. Create and upload a template file, eg in a Word document.
2. Click Create Custom Template and add text directly into the interface.

Make sure you check the template requirements:

• Templates must have at least 20 words of text.
• Uploaded file templates must be less than 100 MB.
• Accepted file types for upload: Microsoft Word, Excel, PowerPoint, WordPerfect, PostScript, PDF, HTML, RTF, OpenOffice (ODT), Hangul (HWP), and plain text.

When you have added your template, submit the Turnitin settings as usual.

Please note that once a student has made a submission to the assignment the template for that assignment can no longer be edited.

If you have any questions, please contact digital-education@bristol.ac.uk.

We are pleased to report that the issue affecting access to Turnitin submissions through the Grade Centre and My Grades has now been resolved.

If you have any concerns or questions, please email digital-education@bristol.ac.uk.

Turnitin have advised us that there will be scheduled maintenance taking place on Saturday 8th January from 00:00 – 08:00 GMT. Turnitin services will be unavailable at this time.  We apologise for any inconvenience caused. If you have any questions please email digital-education@bristol.ac.uk

You can stay up to date with Turnitin system status by visiting the Turnitin status page.