The Digital Education Office is aware of an issue with TurningPoint in which users are unable to log in, and receive the error message shown below. We are currently investigating and will provide an update soon.

We apologise for any inconvenience.

As a consequence of the move to blended learning, a vastly increased number of media (video/audio) files are being made available to students (recordings of seminars and tutorials, demonstrations, etc). These files should all be made available in Re/Play, rather than Blackboard, following the steps laid out in our web guide (which includes instructions for embedding the Re/Play video in Blackboard). This is for a number of reasons, including:

• Re/Play is a dedicated media storage and streaming service; Blackboard is not intended for storing or distributing files of this type
• Files added to Re/Play are automatically compressed to an appropriate size for the viewer (many students are experiencing difficulty in accessing large files)
• Video recordings in Re/Play can have automated captions added to them
• You can get detailed information about how students have been engaging with videos in Re/Play.

Media files in Re/Play can now be made available for students to download, as well as watch directly, giving students two ways to access recordings in Re/Play.

The DEO will be working with course leads to move media content into Re/Play over the coming weeks. If you have any questions, please email digital-education@bristol.ac.uk.

Staff can now opt to make individual recordings downloadable from Re/Play – see the instructions in our Re/Play FAQs. No content will be downloadable unless the owner of a recording gives permission for their students to download it.

We have set the file size of these downloads to be as small as possible, to support students who have limited bandwidth. This will not impact audio quality, but images may lack some of the very fine detail. For recordings with finely-detailed images, you may need to make associated presentation files or images available to students in addition to the recording.

The Recording Educational Activities Policy sets limits on how long students are allowed to keep such recordings. Students are breaking the policy if they share the recordings with others.

If you have any questions, please email digital-education@bristol.ac.uk.

The Digital Insights surveys for students and for staff who support the delivery of learning are available from today.

Professional Services staff survey

https://staffinsights2021.onlinesurveys.ac.uk/university-of-bristol-digital-experience-insights-survey-2-2

Academic staff survey

https://staffinsights2021.onlinesurveys.ac.uk/university-of-bristol-digital-experience-insights-survey-2

Student survey

https://insights2021.onlinesurveys.ac.uk/university-of-bristol-digital-experience-insights-survey-2

All surveys will close on December 6th.

The University will be running surveys with staff and students on their digital experience using the Jisc Digital Experience Insights survey.

The three surveys, which will run between November 16th and December 7th 2020, are:

• A student survey
• A teaching staff survey
• A professional services staff survey

The surveys will be managed by Education Services with input from other stakeholders, including IT Services.

The Digital Experience Insights survey allows us to collect and analyse data about the digital environment and how digital technologies are used in learning, teaching and support activity.

The surveys capture user expectations and experiences of technology, based on concise question sets which have been intensively trialled within higher education. The surveys will allow us to gather data on the digital experience of staff and students and benchmark our provision with other HEIs. The information generated will inform our decision-making and resource allocation, and demonstrate where we have made improvements.

Please encourage your colleagues and students to complete the survey. As a direct result of last year’s student survey, we have:

• Improved the consistency of Blackboard courses through new templates and core standards
• Developed a new range of direct support for students (including the new digital induction, guides and contextual help)
• Recruited 12 Student Digital Champions to inform the development of the digital environment and improve our support for students
• Introduced new tools to support teaching and learning

More information and project updates will be posted on the DEO website.

After the course ran successfully during the digital induction week, the DEO is updating ‘Digitally Ready’ with new content in November and January.  In this update, we tell you a bit more about what students thought of the course so far and what’s coming up.

‘Digitally Ready’ is available under your list of ‘My Organisations’ on Blackboard. If you can’t access the course, follow this link where you can self-enrol onto Digitally Ready.

The DEO have drafted two new guides to support staff planning teaching and timetables in TB2. The first guide is a summary of options for recording online and face-to-face teaching. This guide also includes options which could be used instead of recording (which might be useful for all students on a unit). The second guide summarises some questions and considerations which might be useful for any staff considering hybrid teaching (teaching online and face-to-face students at the same time) to enable self-isolating students to join on-campus sessions. Hybrid teaching can be complex and difficult to do well, and teaching rooms are not currently designed to support it. This guidance considers some of the areas you may need to address before you choose to adopt it.

Turnitin have advised us that due to an unexpected service degradation users may have experienced slowness when submitting using the service on Thursday 5th November between 17:17  and 19:13.

Submission is now back to normal.

However users may still continue to experience slow similarity report generation.

More information can be found on the Turnitin Status page.

We apologise for any inconvenience.  If you have any questions please contact digital-education@bristol.ac.uk