Re/Play Scheduled Maintenance, 5th October 12:00-04:00 AM
Re/Play will be undergoing essential maintenance from 12:00am to 04:00am on Saturday 5th October. Extended downtime is not expected, however, access to Re/Play may be unavailable for brief periods during this time.
We apologise for any inconvenience caused.
Blackboard maintenance, Thu 3 Oct 11 pm – Fri 4 Oct 5 am
Blackboard will be performing essential maintenance to their data centre overnight from Thursday 3 October to Friday 4 October 2019. Blackboard will be unavailable for around three hours during the maintenance window, which runs from 11 pm to 5 am.
We apologise for any inconvenience caused.
Digital Education Office workshops for staff – places available
Places are still available for Digital Education Office workshops. These include: Introduction to Blackboard, The Blackboard Grade Centre, Blackboard Collaborate, Designing and creating digital materials, and Video in teaching and learning. See the Digital Education Office events page for more details and to book.
Important update for Mac and Re/Play Desktop Recorder users.
In the autumn Apple are releasing the latest version of their operating system ‘Catalina’ as part of this release they are withdrawing support for 32bit applications. At the current time the Re/Play Desktop recorder is one of these applications. We have been informed by the supplier that they are developing a new version and this should be with us by the end of TB1.
In the interim we would advise staff to not update the operating system until this is release if they wish to use the Desktop Recorder. If you have any questions please email digital-education@bristol.ac.uk
Single Sign On Scheduled Maintenance 6pm-2am 12th September
Please be aware that there is scheduled maintenance taking place from 6pm on 12th September to 2am on 13th September. This will impact Single Sign On, and access to Blackboard. Apologies for any inconvenience caused.
For more information, please see the IT Services IT Status Page
Questionmark log in issues resolved: 2nd September
Questionmark have now resolved the log in issue that was occurring this morning. Users should now be able to log in using single sign on.
https://www.bristol.ac.uk/digital-education/support/tools/questionmark/
Issue with Questionmark OnDemand
We are aware that there is a problem with logging into Questionmark this morning. We have been in contact with Questionmark and have been told this issue will be resolved this morning.
We sincerely apologise for any inconvenience caused, and will update the blog when we have more information.
Digital Education Office workshops for staff
Places are available on Digital Education Office workshops in September onwards. These include: Introduction to Blackboard, Questionmark OnDemand, The Blackboard Grade Centre, Blackboard Collaborate, Designing and creating digital materials, and Video in teaching and learning. See the Digital Education Office events page for more details and to book.